Check your operating environment before beginning the update.

Compatible Operating Systems

The computer must be running one of the following operating systems:

  • Windows Vista (32/64 bit)/ 7 (32/64 bit)/ 8.1 (32/64 bit)/ 10 (32/64 bit)
  • Windows Server 2008/ Server 2008 R2/ Server 2012/ Server 2012 R2/ Server 2016
  • OS X 10.10 or later
  • Linux OS
    • Ubuntu 16.04LTS/ 16.10 (x86 & x64)
    • openSUSE 13.1/ 13.2 (x86 & x64)
    • Red Hat Enterprise Linux 6/ 7 (x86 & x64)
Backing Up the Machine’s Settings

After the firmware update, the machine’s settings may return to their factory defaults.

Before you reconnect the machine for the update, back up the machine’s settings by accessing the machine using a web browser from a computer connected via a network. For details, refer to the "User's Guide".

Also, print out a configuration page using [Print List/Report] on the control panel or a web browser. For details, refer to the "Reports".

Connection

Connect your computer and the machine through a network or directly by USB.

  • Make sure a computer is securely connected to the machine with the USB or network cable that you will be using for the firmware update.
  • We recommend that you update the firmware via USB. If updating the firmware over the network, the machine may receive data over the network such as a print job during the updates, which can interfere with the update process.
  • If updating the firmware via USB, the printer driver for USB connection must be installed on a computer beforehand. However, if updating via a network, no printer driver is necessary.
  • Disconnect any other cables that are not necessary for the firmware update, such as a telephone cable, from the machine.

Computer Settings

Make sure that the computer does not enter standby or hibernation mode during the update process.

The following is the procedure for Windows 10.

  1. On the [Start] menu, click [Settings].
  2. Click [System].
  3. Click [Power & sleep].
  4. Make sure [Sleep] is set to "Never".