SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC700 | SPDF error | |
SC700-01 | D | ADF Bottom Plate Lift Motor (SPDF) |
SC700-02 | D | ADF Pick-Up Roller Lift Motor Error (SPDF) |
SC700-04 | D | ADF Feed Motor Error (SPDF) |
SC700-05 | D | ADF Entrance Motor Error (SPDF) |
SC700-06 | D | ADF Transport Motor Error (SPDF) |
SC700-07 | D | ADF Scanning Motor Error (SPDF) |
SC700-09 | D | ADF Exit Motor Error (SPDF) |
SC700-01 Even if the ADF bottom plate lift motor is rotated in the base plate ascent direction, the bottom plate position sensor does not detect. Even if the ADF bottom plate lift motor is rotated in the base plate descent direction, the bottom plate HP sensor does not detect. SC700-02 Even if the ADF pick-up roller lift motor is rotated, the pick-up roller HP sensor does not detect. SC700-04, 05, 06, 07, 09 When an error notification signal is detected during the motor drive period. | ||
SC700-01
SC700-02
SC700-04, 05, 06, 07, 09
| ||
SC700-01, 02
SC700-04, 05, 06, 07, 09
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC701-03 | D | Paper Feed Motor Driver Error (ARDF) |
Detection of error signal from motor driver | ||
| ||
| ||
SC701-08 | D | Paper Exit Motor Driver Error (ARDF) |
Detection of error signal from motor driver. | ||
| ||
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC702-01 | D | Protection Device Intercept Error 1 (ARDF) |
When original source 5V power supply is ON, protection device intercept of 24V power supply system is detected. | ||
Any of feed motor, transport motor, inverter solenoid, pick-up solenoid, feed clutch and cooling fan motor defective, a harness short-circuit occurs, and the protection device of the 24V power supply system intercepts. | ||
| ||
SC702-02 | D | Protection Device Intercept Error 2 (ARDF) |
When original source 5V power supply is ON, protection device intercept of 24V OUT power supply system is detected. | ||
Stamp solenoid defective or harness short-circuit occurs in 24VOUT power supply system. | ||
| ||
SC702-03 | D | Protection Device Intercept Error 3 (ARDF) |
When original source 5V power supply is ON, protection device intercept of 5VE power supply system is detected. | ||
Original set sensor defective or a harness short-circuit occur in 5VE power supply system. | ||
| ||
SC702-04 | D | Protection Device Intercept Error 4 (SPDF) |
Motor defective in any of the ADF pick-up roller lift motor, stamp solenoid, ADF bottom plate lift motor or FAN motor, or a harness short-circuit occurs, and the protection device of the non-interlocking power supply system intercepts. | ||
Motor defective or a harness short-circuit occurs in the non-interlocking power supply system. | ||
| ||
SC702-05 | D | Protection Device Intercept Error 5 (SPDF) |
Motor defective in the paper feed motor, entrance motor, transport motor, ADF scanning motor or ADF exit motor, or a harness short-circuit occurs, and the protection device of the interlocking power supply system intercepts. | ||
Motor defective or a harness short-circuit occurs in the interlocking power supply system. | ||
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC720 | Booklet Finisher SR3240/Finisher SR3230 Error | |
SC720-03 | B | Protection Device Intercept Error 1 |
Protection device intercept error state (fuse break) is detected. | ||
| ||
Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
| ||
SC720-06 | C | Access error to NVRAM |
Error occurs when accessing NVRAM. | ||
Connection failure or malfunction of NVRAM | ||
Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps.
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC720 | Booklet Finisher SR3240/Finisher SR3230 Error | |
SC720-10 | B | Entrance Transport Motor Error |
SC720-11 | B | Horizontal Transport Motor Error |
SC720-13 | B | Transport Motor Error |
SC720-15 | B | Pre-stack Transport Motor Error |
SC720-17 | B | Exit Motor Error |
Error Condition of -06, -10, -11, -13, -15, -17
| ||
SC720-20 | B | Lower Junction Gate Motor Error |
SC720-24 | B | Paper Exit Guide Plate Motor Error |
SC720-25 | B | Punch Motor Error |
SC720-27 | B | Punch Unit Movement Motor Error |
SC720-28 | B | Punch Registration Motor Error |
SC720-30 | B | Jogger Motor Error |
SC720-33 | B | Positioning Roller Shift Motor Error |
Error Condition of -20, -24, -25, -27, -28, -30, -33
| ||
SC720-34 | B | Positioning Roller Motor Error |
| ||
SC720-35 | B | Paper Stacking Holder Motor Error |
| ||
SC720-41 | B | Stack Feed-out Motor Error |
| ||
SC720-42 | B | Corner Stapler Movement Motor Error |
| ||
SC720-44 | B | Corner Stapler Motor Error |
| ||
SC720-50 | B | Booklet Jogger Motor Error |
SC720-51 | B | Booklet Jogging Pawl Movement Motor Error |
SC720-52 | B | Press Folding Motor Error |
SC720-53 | B | Bottom Fence Motor Error |
Error Condition of -50, -51, -52, -53 • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined pulse (1st time is jam notification, 2nd time is SC notification). | ||
SC720-54 | B | Fold Roller Motor Error |
Motor driver detects an error (short-circuit and overheating) (1st time is jam notification, 2nd time is SC notification). | ||
SC720-60 | B | Booklet Stapler Motor Error |
| ||
SC720-70 | B | Tray Lift Motor Error |
| ||
SC720-71 | B | Shift Motor Error |
SC720-72 | B | Shift Jogger Front Motor Error |
SC720-73 | B | Shift Jogger Rear Motor Error |
SC720-74 | B | Shift Jogger Retreat Motor Error |
Error Condition of -71, -72, -73, -74
| ||
SC720-75 | B | Return Roller Motor Error |
| ||
SC720-80 | B | Protection Device Intercept Error 3 |
Fuse blowout is detected | ||
SC720-81 | B | Shift Roller Drive Motor Error |
Motor driver detects an error (DC motor control error) (1st time is jam notification, 2nd time is SC notification) | ||
SC720-82 | B | Edge Guide Motor Error |
SC720-83 | B | Paper Guide Motor Error |
Error Condition of -82, -83
| ||
| ||
Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC721 | Booklet Finisher SR3220 (D3B9) Error | |
SC721-03 | B | Protection Device Intercept Error 1 |
Fuse blowout is detected | ||
SC721-06 | C | See the descriptions next table below. |
SC721-10 | B | Entrance Transport Motor Error (1K sheet finisher) |
Motor driver detects an error state (DC motor control error). 1st error detection is determined as a jam and 2nd error detection is determined as an SC. | ||
SC721-11 | B | Proof Transport Motor Error (1K sheet finisher) |
Motor driver detects an error state (DC motor control error). 1st error detection is determined as a jam and 2nd error detection is determined as an SC. | ||
SC721-17 | B | Paper Eject Transport Motor Error (1K sheet finisher) |
Motor driver detects an error state (DC motor control error). 1st error detection is determined as a jam and 2nd error detection is determined as an SC. | ||
SC721-24 | B | Paper Exit Guide Plate Open/Close Motor (1K sheet finisher) |
The return pulse to home and pulse coming from home during normal operation are calculated and measured. The pulses which are 1.5-2 times the normal operation pulse are taken as p0 and p1. | ||
SC721-25 | B | Punch Unit Drive Motor Error (1K sheet finisher) |
The time to return to home without fail, the time coming from home, and the time for which the encoder output can be counted during normal operation, are taken as t0, t1 and t2. | ||
SC721-27 | B | Punch Movement Motor Error (1K sheet finisher) |
SC721-28 | B | Horizontal Registration Correction Motor Error (1K sheet finisher) |
SC721-30 | B | Jogger Motor Error (1K sheet finisher) |
SC721-33 | B | Positioning Roller Motor Error (1K sheet finisher) |
SC721-41 | B | Feedout Pawl Motor Error (1K sheet finisher) |
The return pulse to home and pulse coming from home during normal operation are calculated and measured. The pulses which are 1.5-2 times the normal operation pulse are taken as p0 and p1. | ||
SC721-42 | B | Stapler Unit Displacement Motor Error (1K sheet finisher) |
The return pulse to home and pulse coming from home during normal operation are calculated and measured. The pulses which are 1.5-2 times the normal operation pulse are taken as p0, p1 and p2. | ||
SC721-44 | B | Stapler Error (1K sheet finisher) |
The time to return to home without fail, the time coming from home, and the time for which the encoder output can be counted during normal operation, are taken as t0, t1 and t2. | ||
SC721-52 | B | Folding Blade Motor Error (1K sheet finisher) |
The return pulse to home and pulse coming from home during normal operation are calculated and measured. The pulses which are 1.5-2 times the normal operation pulse are taken as p0 and p1. | ||
SC721-53 | B | Rear End Fence Displacement Motor Error (1K sheet finisher) |
The return pulse to home and pulse coming from home during normal operation are calculated and measured. The pulses which are 1.5-2 times the normal operation pulse are taken as p0 and p1. | ||
SC721-58 | B | Booklet Transport (Upper) Pressure Release Motor Error (1K sheet finisher) |
SC721-59 | B | Booklet Transport (Lower) Pressure Release Motor Error (1K sheet finisher) |
The return pulse to home and pulse coming from home during normal operation are calculated and measured. The pulses which are 1.5-2 times the normal operation pulse are taken as p0 and p1. | ||
SC721-70 | B | Tray Lift Motor Error (1K sheet finisher) |
The return pulse to home and pulse coming from home during normal operation are calculated and measured. The pulses which are 1.5-2 times the normal operation pulse are taken as p0 and p1. | ||
SC721-71 | B | Shift Motor Error (1K sheet finisher) |
The return pulse to home and pulse coming from home during normal operation are calculated and measured. The pulses which are 1.5-2 times the normal operation pulse are taken as p0 and p1. | ||
SC721-80 | B | Folding Transport Motor Error (1K sheet finisher) |
| ||
SC721-81 | B | Paper Guide Drive Motor Error |
| ||
| ||
Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC721 | Booklet Finisher SR3220 (D3B9) Error | |
SC721-06 | C | Access error to NVRAM |
Error occurs when accessing NVRAM. | ||
Connection failure or malfunction of NVRAM | ||
Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps.
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC722 | Finisher SR3210 (D3B8) Error | |
SC722-03 | B | Protection Device Intercept Error 1 |
Fuse blowout is detected | ||
SC722-06 | C | See the descriptions next table below. |
SC722-10 | B | Entrance Transport Motor Error |
Motor driver detects an error state (DC motor control error) (1st time is jam notification, 2nd time is SC notification). | ||
SC722-11 | B | Proof Transport Motor Error |
Motor driver detects an error state (DC motor control error) (1st time is jam notification, 2nd time is SC notification). | ||
SC722-17 | B | Paper Exit Transport Motor 2 Error |
Motor driver detects an error state (DC motor control error) (1st time is jam notification, 2nd time is SC notification). | ||
SC722-24 | B | Paper Exit Guide Plate Open/Close Motor Error |
| ||
SC722-25 | B | Punch Unit Drive Motor Error |
| ||
SC722-27 | B | Horizontal Registration Unit Transfer Motor Error |
SC722-28 | B | Horizontal Registration Correction Motor Error |
SC722-30 | B | Jogger Motor Error |
SC722-33 | B | Positioning Roller Motor Error |
SC722-41 | B | Feedout Pawl Motor Error |
| ||
SC722-42 | B | Stapler Transfer Motor Error |
| ||
SC722-44 | B | Stapler Motor Error |
| ||
SC722-45 | B | Stapleless Stapler Transfer Motor Error |
| ||
SC722-46 | B | Stapleless Stapler Motor Error |
| ||
SC722-47 | B | Paper Guide Drive Motor Error |
| ||
SC722-70 | B | Tray Lift Motor Error |
| ||
SC722-71 | B | Shift Motor Error |
SC722-81 | B | Paper Guide Drive Motor |
| ||
| ||
Check if the SC occurs by opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC722 | Finisher SR3210 (D3B8) Error | |
SC722-06 | C | Access error to NVRAM |
Error occurs when accessing NVRAM. | ||
Connection failure or malfunction of NVRAM | ||
Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps.
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC723-03 | B | Power Supply Error (Internal Finisher: Non-Staple Bind) |
When original source 24V power supply is ON, protection device intercept of non-interlock power supply system is detected. | ||
A motor failure or harness short-circuit occur in the non-interlock power supply system. | ||
| ||
SC723-10 | B | Transport Motor Error (Internal Finisher: Non-Staple Bind) |
The DCM driver error detection is started after reset, and predetermined milliseconds error signal is detected. This SC will be issued when the above phenomenon repeated 2 times. | ||
| ||
| ||
SC723-20 | B | Junction Gate Motor Error (Internal Finisher: Non-Staple Bind) |
When the junction gate motor HP sensor was not turned off while predetermined seconds applied to the junction gate motor with the HP sensor turned on. When the junction gate motor HP sensor was not turned on while predetermined seconds applied to the junction gate motor with the HP sensor turned off. This SC will be issued when the above phenomenon repeated 2 times. | ||
| ||
| ||
SC723-24 | B | Paper Exit Pressure Motor Error (Internal Finisher: Non-Staple Bind) |
When the exit paper pressure HP sensor was not turned off while predetermined seconds applied to the exit pressure release motor with the HP sensor turned on. When paper output pressure HP sensor was not turned on while predetermined seconds applied to the exit pressure release motor with the HP sensor turned off. This SC will be issued when the above phenomenon repeated 2 times. | ||
| ||
| ||
SC723-44 | B | Stapler Drive Motor Error (Internal Finisher: Non-Staple Bind) |
When the stapler drive HP sensor was not turned off while predetermined seconds applied to the stapler motor with the HP sensor turned on. When stapler drive HP sensor was not turned on while predetermined seconds applied to the stapler motor with the HP sensor turned off. The STM driver error detection is started after reset, and predetermined seconds error signal is detected. This SC will be issued when the above phenomenon repeated 2 times. | ||
| ||
| ||
SC723-71 | B | Shift Motor Error (Internal Finisher: Non-Staple Bind) |
When the shift HP sensor was not turned off while predetermined seconds applied to the shift motor with the HP sensor turned on. When shift HP sensor was not turned on while predetermined seconds applied to the shift motor with the HP sensor turned off. The STM driver error detection is started after reset, and predetermined seconds error signal is detected. This SC will be issued when the above phenomenon repeated 2 times. | ||
| ||
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC724 | Internal Finisher Error | |
SC724-24 | B | Paper Exit Guide Plate Motor Error (Internal finisher) |
| ||
SC724-25 | B | Punch Unit Motor Error (Internal finisher) |
| ||
SC724-27 | B | Horizontal Registration Movement Unit Motor Error (Internal finisher) |
| ||
SC724-28 | B | Horizontal Registration Transport Unit Motor Error (Internal finisher) |
| ||
SC724-31 | B | Jogger Fence Motor (Front) Error (Internal finisher) |
| ||
SC724-32 | B | Jogger Fence Motor (Rear) Error (Internal finisher) |
| ||
SC724-33 | B | Positioning Roller Motor Error (Internal finisher) |
| ||
SC724-38 | B | Stack Height Lever Motor Error (Internal finisher) |
| ||
SC724-42 | B | Stapler Retreat Motor Error (Internal finisher) |
| ||
SC724-70 | B | Tray Lift Motor Error (Internal finisher) |
| ||
SC724-71 | B | Shift Motor Error |
If the shift sensor has no response after the shift motor starts moving 1.86 sec. | ||
SC724-80 | B | Shift Motor Error (Internal finisher) |
| ||
SC724-86 | B | Stapler Motor Error (Internal finisher) |
| ||
| ||
|
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC727 | Internal Multi-fold Unit FD3000 Error | |
SC727-01 | B | Connection Error to Downstream Unit |
Communication error has occurred with the serial interface of the downstream unit. This is displayed as an SC code from its initial detection. | ||
| ||
Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
| ||
SC727-03 | B | Protection Device Intercept Error 1 |
This is displayed as an SC code from its initial detection. | ||
| ||
Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
| ||
SC727-04 | B | Protection Device Intercept Error 2 |
| ||
| ||
Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
| ||
SC727-06 | C | NVRAM Error 1 |
An error has occurred during an access to the NVRAM. This is displayed as an SC code from its initial detection. | ||
NVRAM is disconnected, or defective | ||
Turn the main power OFF then ON after checking whether there are no foreign objects (such as remaining paper) in the tray. If the SC occurs again, replace the controller board. | ||
SC727-10 | B | Transport Motor Error |
Motor error (Encoder error) This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears. | ||
| ||
Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step
| ||
SC727-12 | B | Registration Motor Error |
Motor error (Encoder error) This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears. | ||
| ||
Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
| ||
SC727-20 | B | JG Crease Motor Error 1 |
| ||
| ||
Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
| ||
SC727-39 | B | 1st Fold Motor Error |
Motor error (Encoder error) This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears. | ||
| ||
Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
| ||
SC727-41 | B | JG Crease Motor Error 2 |
This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears. | ||
| ||
Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
| ||
SC727-71 | B | 2nd Fold Motor Error |
Encoder error This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears. | ||
| ||
Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
| ||
SC727-72 | B | The power supply for the sensor is defective. |
The power supply for the sensor (5V_SN) is defective. This is displayed as an SC code from its initial detection. | ||
| ||
Turn the main power OFF then ON after checking whether there are no foreign objects (such as remaining paper) in the tray. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC761 | Bridge Unit BU3070 (D685) or Side Tray Type M3 (D725) Error | |
SC761-03 | B | Protection Device Intercept Error 5V |
SC761-04 | B | Protection Device Intercept Error 24V |
Fuse blowout occurs due to over current during power injection (output detected for longer than 2 seconds). | ||
| ||
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC780-01 | D | Bank 1 (Upper optional paper tray) Protection Device Intercept Error |
When original source of 5V power supply is ON, protection device intercept of 24V power system is detected. | ||
In 24V power supply system:
| ||
Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC781-01 | D | Bank 2 (Lower optional paper tray) Protection Device Intercept Error |
When original source of 5V power supply is ON, protection device intercept of 24V power system is detected. | ||
In 24V power supply system:
| ||
Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC791-00 | D | No Bridge Unit when Finisher is Present |
When power supply is switched on or paper is transported, finisher set is detected but bridge unit set is not detected. (during internal finisher connection, not detected) | ||
| ||
|
SC No. | Level | Error Name/Error Condition/Major Cause/Solution |
---|---|---|
SC792-00 | B | No Finisher, Bridge Unit Provided |
When power supply is switched on, it is recognized there is no finisher, and a bridge unit is fitted. | ||
| ||
Connect finisher or disconnect bridge unit, and turn the main power off/on. |