SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC620-01

D

ADF Communication Error 1

SC620-02

D

ADF Communication Error 2

SC620-03DADF Communication Error 3
  

SC620-01:

After ADF connection was recognized on startup, an error is detected. (disconnection detection)

SC620-02:

After ADF connection was recognized on startup, an error is detected. (Retry out due to communication error)

SC620-03:

SC is displayed when CIS initialization complete command is not received for certain time.

  • ADF connection fault
  • ADF defection
  • IPU board defection
  • Noise contamination
  • ADF machine code unmatched
  • Check the ADF cable connection
  • Replace the ADF
  • Replace the IPU board
  • Replace the ADF which matches the machine code

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC621-00

D

Finisher/Mail Box Communication Error

  • Detected an error when connecting the communication line.
  • Received a communication error notification from the UART.
  • Finisher control board defective.
  • BCU defective
  • Connection fault between finisher and main machine.
  • Turn the power off/on.
  • Reconnect the finisher/mail box interface cable
  • Replace the BCU
  • Replace the finisher/mail box.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC622

D

Paper Bank Communication Error

SC622-01

D

Paper Bank 1 Communication Error (D694)

SC622-11

D

Paper Bank 1 Communication Error (D787)

SC622-12

D

Paper Bank 1 Communication Error (D787)

SC622-31

D

Paper Bank 1 Communication Error (D695)

  

Detected an error when connecting the communication line.

  • Paper bank control board defective
  • BCU defective
  • Paper bank-main machine connection fault

Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

  1. Check if all connectors in tray 1, 2, and optional paper tray are connected securely. Reconnect the connectors if they are disconnected, or loose.
  2. Check the harness in tray 1, 2, and optional paper tray. Replace the harness if it is disconnected, or damaged.
  3. Check if there are any signs of a short circuit on the Bank Main Board. If there are any defects, replace the board.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC623-00

D

Paper Bank Communication Error (D696)

When two trays PFU (D787) and side LICT (D696) or LCIT (D695) and side LCIT (D696) are installed,

  1. When the upper stream unit (D787 or D695) recognizes the lower stream unit (D696), the break of the lower stream unit is not canceled within predetermined milliseconds.
  2. After the upper stream unit (D787 or D695) recognizes the lower stream unit (D696), there is no ACK within predetermined milliseconds after transmission of a data frame to the lower stream unit, and a timeout error occurs for 3 times consecutively even if retransmission is performed.
  • Bank control board fault
  • Connector disconnected
  • Turn the power off/on.
  • Reset the optional paper tray connecting cable.
  • Replace the BCU.
  • Replace the optional paper tray.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC664-01

D

Access Permission Error to VODKA SRAM

SC664-02

D

Write Error to VODKA SRAM

SC664-03

D

VODKA Program Startup Error

  The machine detects the communication error between VODKA and SRAM when starting up, or recovery from energy saver mode.
  • BCU defective (Parts implementation defect, solder scrap, implemented parts defect, etc.)
  • Turn the power off/on.
  • Replace the BCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC665-01

D

BCU-IPU Connection Error

The machine detects the communication error between BCU and IPU (No FFC connection) when starting up, or recovery from energy saver mode.
  • BCU defective, IPU defective (Parts implementation defect, solder scrap, implemented parts defect, etc.)
  • Reconnect the FFC.
  • Replace the FFC.
  • Replace the BCU.
  • Replace the IPU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC665-04

D

BCU (IOB Module) Does Not Start

The IOB does not start up when starting up, or recovery from energy saver mode.

  • No power supply to the BCU (IOB module) (power supply connector installed incorrectly, harness broken)
  • Board defective (Parts implementation defect, solder scrap, implemented parts defect, etc.)
  • Turn the power off/on.
  • Reconnect the BCU power supply harness.
  • Replace the BCU power supply harness.
  • Replace the BCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC665-05

D

Master Device Communication Error

The machine detects the communication error between CPU and Slave1 when starting up, or recovery from energy saver mode.

  • BCU defective (Parts implementation defect, solder scrap, implemented parts defect, etc.)
  • Turn the power off/on.
  • Replace the BCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC665-07

D

IPU signal Communication Error

The machine detects the communication error between CPU and Slave1 when starting up, or recovery from energy saver mode.

  • BCU defective, IPU defective (Parts implementation defect, solder scrap, implemented parts defect, etc.)
  • Reconnect the FCC.
  • Replace the FCC.
  • Replace the BCU.
  • Replace the IPU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC665-08

D

IOB signal Communication Error

The machine detects the communication error between CPU and Slave1 when starting up, or recovery from energy saver mode.

  • BCU defective (Parts implementation defect, solder scrap, implemented parts defect, etc.)
  • Turn the power off/on.
  • Replace the BCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC667-01

D

Master Device Mode Setting Error

The machine detects the CPU mode error when starting up, or recovery from energy saver mode.

  • BCU defective (Parts implementation defect, solder scrap, implemented parts defect, etc.)
  • Turn the power off/on.
  • Replace the BCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC667-10

D

Slave1 Device Mode Setting Error

The machine detects the Slave1 mode error when starting up, or recovery from energy saver mode.

  • BCU defective (Parts implementation defect, solder scrap, implemented parts defect, etc.)
  • Turn the power off/on.
  • Replace the BCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC667-40

D

Macaron1 Mode Setting Error

The machine detects the Macaron1 mode error when starting up, or recovery from energy saver mode.

  • BCU defective (Parts implementation defect, solder scrap, implemented parts defect, etc.)
  • Turn the power off/on.
  • Replace the BCU.
  • Replace the IPU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC669

 

EEPROM Communication Error

SC669-01

D

EEPROM OPEN: ID error

SC669-02

D

EEPROM OPEN: Channel error

SC669-03

D

EEPROM OPEN: Device error

SC669-04

D

EEPROM OPEN: Communication abort error

SC669-05

D

EEPROM OPEN: Communication timeout error

SC669-06

D

EEPROM OPEN: Operation stopped error

SC669-07

D

EEPROM OPEN: Buffer full

SC669-08

D

EEPROM OPEN: No error code

SC669-09

D

EEPROM CLOSE: ID error

SC669-10

D

EEPROM CLOSE: No error code

SC669-11

D

EEPROM Data write: ID error

SC669-12

D

EEPROM Data write: Channel error

SC669-13

D

EEPROM Data write: Device error

SC669-14

D

EEPROM Data write: Communication abort error

SC669-15

D

EEPROM Data write: Communication timeout error

SC669-16

D

EEPROM Data write: Operation stopped error

SC669-17

D

EEPROM Data write: Buffer full

SC669-18

D

EEPROM Data write: No error code

SC669-19

D

EEPROM Data read: ID error

SC669-20

D

EEPROM Data read: Channel error

SC669-21

D

EEPROM Data read: Device error

SC669-22

D

EEPROM Data read: Communication abort error

SC669-23

D

EEPROM Data read: Communication timeout error

SC669-24

D

EEPROM Data read: Operation stopped error

SC669-25

D

EEPROM Data read: Buffer full

SC669-26

D

EEPROM Data read: No error code

  

Received an error notification during EEPROM communication and does not resume after 3 retries.

  • Electrical noise
  • EEPROM not connected fully
  • EEPROM damaged
  • BCU damaged
  • Turn the power off/on.
  • Check the EEPROM.
  • Replace the EEPROM.
  • Replace the BCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC669-36

D

EEPROM: Verify Error

The machine receives an error notification during EEPROM (BCU) communication and does not resume after 2 retries.

The machine detects an abnormal value in the EEPROM data when starting up, or recovery from energy saver mode.

  • Electrical noise
  • EEPROM not connected fully
  • EEPROM damaged
  • BCU damaged
  • Turn the power off/on.
  • Check the EEPROM.
  • Replace the EEPROM.
  • Replace the BCU.

SC669-37

D

EEPROM: Failure Detection Error

The machine receives an error notification during EEPROM (BCU) communication and does not resume after 1 retries.

The machine determined EEPROM failure in the EEPROM detection operation when starting up, or recovery from energy saver mode.

  • Electrical noise
  • EEPROM not connected fully
  • EEPROM damaged
  • BCU damaged
  • Turn the power off/on.
  • Check the EEPROM.
  • Replace the EEPROM.
  • Replace the BCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC682

 

PCU: ID Chip Communication Error

SC682-01

D

Invalid Device ID

SC682-06

D

Channel Error

SC682-11

D

Device Error

SC682-16

D

Communication Aborted (error during communication)

SC682-21

D

Communication Timeout

SC682-26

D

Device Stopped (logically stopped)

SC682-31

D

Requested Buffer Full

  

Received an error notification during EEPROM communication and does not resume after 3 retries.

  • Device ID date error
  • Mu sesnsor / EEPROM defective
  • Electrical noise
  • PCU is not set properly.
  • Turn the power off/on.
  • Replace the PCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC682-36

D

PCU: Verify Error

Received a error notification during EEPROM communication and does not resume after 2 retries.

  • Device ID date error
  • Mu sensor / EEPROM defective
  • Electrical noise
  • PCU is not set properly.
  • Turn the power off/on.
  • Replace the PCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC687-00

D

PER Not Received Error

Unable to receive the PER command from the controller.

  • Communication error
  • Replace the BCU.