Update judgement is done when the latest update package is successfully downloaded, or the package has already been downloaded.

 

If the judgement timing is in the range of the update prohibited time or day set with SP or WIM, the machine will retry the update after 76 hours.

 

If the machine is in use when the judgement process runs, the process is retried. Retry is done up to three times every hour (can be changed with SP) and if the machine is in use for all three retries, the machine will retry the update after 76 hours

 

Situations judged as machine in use

No.

Situations judged as machine in use

1

When the control panel is used within 30 seconds

2

During firmware update

3

While firmware update is disabled

4

While printing (copy, printer, fax, re-printing via network)

5

While scanning (copy, scanner, fax)

6

Retrieving image data via network

7

While initial setting (User Tools settings) or SP is being set

8

While fax is transferring data

9

During on hook / on handset

10

During the PC-FAX process (from PC to machine data transfer to the end of the job)

11

While shifting to/from the energy server mode

12

When not being able to run firmware update due to the modules that are running

e.g.) Waiting for DCS transfer (refer to appendix), accessing devices such as HDD/SD card, etc.

13

While displaying a preview

14

While the document server function is in use

15

Connecting to TWAIN

16

During the interrupt copy process

17

While displaying the printer menu

18

While updating the display for the document server function via WIM or for stored fax documents

19

While writing log information

20

While accessing the address book

21

During SC