SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC101-01

D

Lamp Error (Scanning)

The white level peak did not reach the prescribed threshold when the white guide plate was scanned.

  • Condensation in scanner unit
  • Connector defective (disconnected, loose)
  • Scanner Carriage defective
  • IPU defective
  • Harness defective
  • White Reference Seal dirty or installed incorrectly (sheet-through exposure glass)
  • White Guide Plate, or White Roller dirty or installed incorrectly (SPDF/ARDF)
  • BCU defective
  1. Perform a system reboot.
  2. Turn the power off/on.
  3. Reconnect the connectors.
  4. Replace the following parts:
    • Replace the scanner carriage
    • Replace the IPU board
    • Replace the harness
    • Clean and replace the white reference seal (sheet-through exposure glass)
    • Clean and replace the white guide plate, or white roller (SPDF/ARDF)
    • Replace the BCU board

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC101-02

D

LED Error (LED illumination adjustment)

LED error was detected.

  • Condensation in scanner unit
  • Connector defective (disconnected, loose)
  • Scanner Carriage defective
  • IPU defective
  • Harness defective
  • White Reference Seal dirty or installed incorrectly (sheet-through exposure glass)
  • BCU defective
  1. Perform a system reboot.
  2. Turn the power off/on.
  3. Reconnect the connectors.
  4. Replace the following parts:
    • Replace the scanner carriage
    • Replace the IPU board
    • Replace the harness
    • Clean and replace the white reference seal (sheet-through exposure glass)
    • Replace the BCU board

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC102-00

D

LED Illumination Adjustment Error

The white level peak reached the prescribed threshold (ex. 571/10 bit) when the white plate was scanned after a specified number of adjustments (ex. 10 times).

  • Connector defective (disconnected, loose)
  • Scanner Carriage defective
  • IPU defective
  • Harness defective
  • BCU defective
  1. Perform a system reboot.
  2. Turn the power off/on.
  3. Reconnect the connectors.
  4. Replace the following parts:
    • Replace the scanner carriage
    • Replace the IPU board
    • Replace the harness
    • Clean and replace the white reference seal (sheet-through exposure glass)
    • Replace the BCU board

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC120-00

D

Scanner Home Position Error 1

The scanner HP sensor does not go OFF.

Details:

Error detection timing

  • During homing (when the machine is turned ON or when it returns from energy save mode)
  • During an automatic adjustment (when the machine is turned ON or when it returns from energy save mode)
  • During a scan from the ADF/ARDF or exposure glass.
  • Scanner motor driver defective
  • Scanner motor defective
  • Scanner HP sensor defective
  • Harness defective
  • Timing belt, pulley, wire, or carriage not installed correctly

Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps.

  1. Replace the following parts:
    • Replace the HP sensor
    • Replace the scanner motor
    • Replace the harness.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC121-00

D

Scanner Home Position Error 2

The scanner HP sensor does not go ON.

Details:

Error detection timing

  • During homing
  • During an automatic adjustment
  • During a scan from the ADF/ARDF or exposure glass.
  • Scanner motor driver defective
  • Scanner motor defective
  • Scanner HP sensor defective
  • Harness defective
  • Timing belt, pulley, wire, or carriage not installed correctly

Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps.

  1. Replace the following parts:
    • Replace the scanner HP sensor
    • Replace the scanner motor
    • Replace the harness.
    • Reattach or replace the timing belt, pulleys, wires, or carriage unit.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC141-00

D

Black Level Detection Error

The black level cannot be adjusted within the target during auto gain control.

  • Scanner Carriage defective
  • IPU defective
  • Harness defective
  • BCU defective

Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

  1. Reconnect the following connectors:
    • Scanner Carriage - IPU harness (FFC)
    • IPU- BCU harness
  2. Replace the Scanner Carriage.
  3. Replace the IPU.
  4. Replace the following harnesses:
    • Scanner Carriage - IPU harness (FFC)
    • IPU - BCU harness
  5. Replace the BCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC142-00

D

White Level Detection Error

The white level cannot be adjusted to the second target level within the target during auto gain control.

  • Scanner Carriage defective
  • IPU defective
  • Harness defective
  • Connector defective (disconnected, loose)
  • Condensation in scanner unit
  • White plate dirty or installed incorrectly

Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

  1. Reconnect the following connectors:
    • Scanner Carriage - IPU harness (FFC)
    • SBU - LEDB (scanner lamp unit) harness (FFC)
    • IPU- BCU harness
  2. Check the white reference seal that attached back of sheet-through exposure glass. Replace the sheet-through exposure glass, if dirty or damaged.
  3. Replace the scanner carriage.
  4. Replace the IPU.
  5. Replace the following harnesses:
    • Scanner Carriage - IPU harness (FFC)
    • IPU - BCU harness
  6. Replace the BCU.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC144-00

D

SBU Communication Error

  • The machine cannot detect that the Scanner Carriage is connected.
  • The machine cannot communicate with the Scanner Carriage.
  • The communication data is incorrect.
  • Scanner Carriage defective
  • IPU defective
  • BCU defective
  • Harness defective

Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

  1. Reconnect the following connectors:
    • Scanner Carriage - IPU harness (FFC)
    • IPU- BCU harness
  2. Replace the Scanner Carriage.
  3. Replace the IPU.
  4. Replace the BCU.
  5. Replace the following harnesses:
    • Scanner Carriage - IPU harness (FFC)
    • IPU - BCU harness
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC151-00DBlack Level Error: Side 2
The black level scanned is not specified range.
  • CIS for SPDF defective
  • SPDF main board defective
  • Harness defective

Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

  1. Reconnect the SPDF main board - CIS connectors if they are disconnected, or loose.
  2. Replace the CIS for SPDF
  3. Replace the following harnesses:
    • SPDF main board - CIS
    • IPU -SPDF main board
  4. Replace the SPDF main board.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC152-00DWhite Level Error: Side 2
The shading data peak value read out from the CIS is not specified range from the target value.
  • CIS defective
  • White roller defective
  • SPDF main board defective
  • Harness defective

Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

  1. Reconnect the SPDF main board - CIS connectors if they are disconnected, or loose.
  2. Replace the CIS for SPDF
  3. Replace the following harnesses:
    • SPDF main board - CIS
    • IPU -SPDF main board
  4. Replace the SPDF main board.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC154-00   D   Scanner Communication Error: Side 2
The value read out from the ASIC and FROM area inside the CIS is different from the expected value.
  • CIS defective
  • "FROM" area error
  • SPDF main board defective
  • Connector defective (loose, broken)

Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

  1. Reconnect the SPDF main board - CIS connectors if they are disconnected, or loose.
  2. Replace the CIS for SPDF
  3. Replace the following harnesses:
    • SPDF main board - CIS
    • IPU -SPDF main board
  4. Replace the SPDF main board.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC161-02   D   IPU error (Lsync Error: Side 2)
The machine detects the error from the results of self-diagnostic test before scanning the side 2.
  • Harness defective between CIS and IPU (disconnected, loose)

  • CIS defective

  • IPU defective (ASIC: Macaron error)

  1. Perform an automatic reboot.
  2. Turn the power off/on.
  3. Replace the following parts:
    • Replace the harness.
    • Replace the CIS.
    • Replace the IPU (BCU) board.
SC No.LevelError Name/Error Condition/Major Cause/Solution
SC161-20   D   IPU error (DRAM initialization failure)
An error occurred during performed every time the machine is turned on, or returns to full operation from energy save mode.
  • IPU defective (Macaron/ DRAM device connection error)
  • DRAM device defective
  1. Perform an automatic reboot.
  2. Turn the power off/on.
  3. Replace the following parts:
    • Reconnect the connector.
    • Replace the harness.
    • Replace the CIS.
    • Replace the IPU (BCU) board.

SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC195-00

D

Machine Serial Number Error

Comparison of the product identification code in the machine serial number (11 digits).

The product identification code in the machine serial number (11 digits) does not match.

Re-enter the machine serial number.