Target Part/SP No.: Duplex Exit Sensor / SP5-803-010

Cause verification

Problem Judgement

Execute an INPUT check when there is no paper at the position of the referenced sensor.

0: Paper detected

Execute an INPUT check when there is paper at the position of the referenced sensor.

1: Paper not detected

Solution:

  • Clean the sensor.
  • Reconnect the connector.
  • Replace the sensor.
  • Replace the Paper Transport IOB.
  • Replace the harness.
Checking paper jam, or paper status

Check if there is no double feeding.

Fan the paper.

Check if the paper is curled too much.

If the paper is curled too much, switch on the anti-condensation heater for paper tray.

Check if extra thin paper or thick paper exceeding the supported paper thickness is being used.

Use a supported paper type.

Check if the paper thickness and size are detected correctly.

Set the paper thickness and size to the correct value.