Jam Codes and Display Codes

Cause code: Jam cause code displayed by log data
Display code: Jam position displayed on control panel

Late jam

The paper has failed to arrive within the prescribed time due to a jam that has occurred upstream of the referenced sensor.

Lag jam

The paper has failed to leave the location of the referenced sensor within the prescribed time due to a jam downstream of the referenced sensor.

Stay jam

The paper is within the location of the referenced sensor.

Main Machine

Cause code	Cause of jam	Display code
001	Transport Sensor 1	A
001	Transport Sensor 2	A
001	Registration Sensor	B
001	Fusing Entrance Sensor	C
001	Fusing Exit Sensor	C
001	Paper Exit Sensor	C
001	Reverse Sensor	C
001	Duplex Exit Sensor	Z
001	Duplex Entrance Sensor	Z
003	Paper not fed from tray 1	A1
004	Paper not fed from tray 2	A2
008	Paper not fed from bypass tray	A
009	Paper not fed to duplex unit	Z
096	Disappearance of the detection timing Only remaining paper position information displayed
011	Transport Sensor 1	A
012	Transport Sensor 2	A
017	Registration Sensor	A
018	Fusing Entrance Sensor	B
019	Fusing Exit Sensor	C
020	Paper Exit Sensor	C
051	Transport Sensor 1 (when paper not fed from Tray 1)	A
052	Transport Sensor 2	A
048	Transport Sensor 1 (when paper not fed from Bypass Tray)	A
057	Registration Sensor	B
060	Paper Exit Sensor	C
024	Reverse Sensor	C
064	Reverse Sensor	C
025	Duplex Exit Sensor	Z
025	Duplex Exit Sensor & No Paper at Duplex Entrance Sensor	Z
065	Duplex Exit Sensor	Z
027	Duplex Entrance Sensor	C
027	Duplex Entrance Sensor & No Paper at Reverse Sensor	Z
067	Duplex Entrance Sensor	A

Paper Feed Unit PB3250

Cause code	Cause of jam	Display code
005	Paper not fed from tray 3	Y1
013	Vertical Transport Sensor (Tray 3)	Y
053	Vertical Transport Sensor (Tray 3)	Y
001	Vertical Transport Sensor (Tray 3)	Y

Paper Feed Unit PB3240

Cause code	Cause of jam	Display code
005	Paper not fed from tray 3	Y1
013	Vertical Transport Sensor (Tray 3)	Y
053	Vertical Transport Sensor (Tray 3)	Y
001	Vertical Transport Sensor (Tray 3)	Y
006	Paper not fed from tray 4	Y2
014	Vertical Transport Sensor (Tray 4)	Y
054	Vertical Transport Sensor (Tray 4)	Y
001	Vertical Transport Sensor (Tray 4)	Y

Paper Feed Unit PB3240 and Paper Feed Unit PB3250 configuration (Five-tier paper tray)

Cause code	Cause of jam	Display code
006	Paper not fed from tray 4	Y2
014	Vertical Transport Sensor (Tray 4)	Y
054	Vertical Transport Sensor (Tray 4)	Y
001	Vertical Transport Sensor (Tray 4)	Y
007	Paper not fed from tray 5	Y3
015	Vertical Transport Sensor (Tray 5)	Y
058	Vertical Transport Sensor (Tray 5)	Y
001	Vertical Transport Sensor (Tray 5)	Y

LCIT PB3260

Cause code	Cause of jam	Display code
005	Paper not fed from tray 3	Y1
013	Vertical Transport Sensor (Tray 3)	Y
053	Vertical Transport Sensor (Tray 3)	Y
001	Vertical Transport Sensor (Tray 3)	Y

LCIT PB3260 and LCIT RT3030 configuration

Cause code	Cause of jam	Display code
005	Paper not fed from tray 3	Y1
006	Paper not fed from tray 4	Y2
013	Vertical Transport Sensor (Tray 3)	Y
014	Vertical Transport Sensor (Tray 4	Y
053	Vertical Transport Sensor (Tray 3)	Y
054	Vertical Transport Sensor (Tray 4)	Y
001	Vertical Transport Sensor (Tray 3)	Y
001	Vertical Transport Sensor (Tray 4)	Y

LCIT RT3030

Cause code	Cause of jam	Display code
007	Paper not fed from side LCT	U1
015	Transport Sensor (Side LCT)	U
058	Transport Sensor (Side LCT)	U
001	Transport Sensor (Side LCT)	U

Bridge Unit BU3070

Cause code	Cause of jam	Display code
021	Paper Exit Sensor (Bridge Unit)	D
022	Relay Transport Sensor (Bridge Unit)	D
061	Paper Exit Sensor (Bridge Unit)	D
062	Relay Transport Sensor (Bridge Unit)	D

Finisher SR3230

Cause code	Cause of jam	Display code
001	Entrance Sensor	R1-R5
001	Horizontal Transport Sensor	R1-R5
001	Switchback Transport Sensor	R1-R5
001	Proof Exit Sensor	R1-R5
001	Shift Exit Sensor	R1-R5
001	Middle Transport Paper Sensor	R1-R5
150	Entrance Sensor	R1-R5
151	Entrance Sensor	R1-R5
152	Horizontal Transport Sensor	R1-R5
153	Horizontal Transport Sensor	R1-R5
154	Switchback Transport Sensor	R1-R5
155	Switchback Transport Sensor	R1-R5
156	Proof Exit Sensor	R1-R5
157	Proof Exit Sensor	R1-R5
158	Shift Tray Exit Sensor	R1-R5
159	Shift Tray Exit Sensor	R1-R5
162	Jam in mechanisms driven by Entrance Transport Motor	R1-R5
163	Jam in mechanisms driven by Horizontal Transport Motor	R1-R5
164	Jam in mechanisms driven by Pre-stack Transport Motor	R1-R5
165	Jam in mechanisms driven by Transport Motor	R1-R5
166	Jam in mechanisms driven by Exit Motor	R1-R5
167	Jam in mechanisms driven by Trailing Edge Press Motor	R1-R5
168	Jam in mechanisms driven by Paper Exit Guide Plate Motor	R1-R5
169	Jam in mechanisms driven by Punch Drive Motor	R1-R5
170	Jam in mechanisms driven by Punch Unit Movement Motor	R1-R5
171	Jam in mechanisms driven by Punch Registration Motor	R1-R5
172	Jam in mechanisms driven by Lower Junction Gate Motor	R1-R5
173	Jam in mechanisms driven by Jogger Motor	R1-R5
174	Jam in mechanisms driven by Positioning Roller Motor	R1-R5
175	Jam in mechanisms driven by Feed-out Belt Motor	R1-R5
176	Jam in mechanisms driven by Corner Stapler Movement Motor	R1-R5
177	Jam in mechanisms driven by Corner Stapler Motor	R1-R5
185	Jam in mechanisms driven by Tray Lift Motor	R1-R5
186	Jam in mechanisms driven by Shift Motor	R1-R5
187	Jam in mechanisms driven by Front Fence Motor (mounted on Output Jogger Unit Type M25 )	R1-R5
188	Jam in mechanisms driven by Rear Fence Motor (mounted on Output Jogger Unit Type M25 )	R1-R5
189	Jam in mechanisms driven by Fence Lift Motor (mounted on Output Jogger Unit Type M25 )	R1-R5
190	Jam in mechanisms driven by Return Roller Motor	R1-R5
191	Jam in mechanisms driven by Edge Guide Motor	R1-R5
192	Jam in mechanisms driven by Positioning Roller Motor	R1-R5
193	Jam in mechanisms driven by Paper Guide Motor	R1-R5
194	Main instruction data defect	R1-R5

Booklet Finisher SR3220/ Finisher SR3210

Cause code	Cause of jam	Display code
200	Jam in Paper Entrance	R1-R4
201	Jam in Paper Entrance	R1-R4
202	Jam in Proof Exit	R1-R4
203	Jam in Proof Exit	R1-R4
204	Jam in Intermediate transport (right)	R1-R4
205	Jam in Intermediate transport (left)	R1-R4
206	Jam in Intermediate transport (left)	R1-R4
207	Jam in Shift Exit	R1-R4
208	Jam in Shift Exit	R1-R4
209	Jam in Stack Transport	R5-R10
210	Jam in Rear Edge Stopper Transport	R5-R10
211	Jam in Rear Edge Stopper Transport	R5-R10
212	Jam in Paper did not reach middle folding exit	R5-R10
213	Jam in Middle Folding exit	R5-R10
220	Jam in mechanisms driven by Entrance Transport Motor	R1-R4
221	Jam in mechanisms driven by Proof Transport Motor	R1-R4
222	Jam in mechanisms driven by Paper Exit Transport Motor, Positioning Roller Motor, and Approach Roller Motor	R1-R4
223	Jam in mechanisms driven by Shift Motor	R1-R4
224	Jam in mechanisms driven by Jogger Motor	R1-R4
225	Jam in mechanisms driven by Paper Exit Guide Plate Open/Closed Motor	R1-R4
226	Jam in mechanisms driven by Feed-out Belt Motor	R1-R4
227	Jam in mechanisms driven by Tray Lift Motor	R1-R4
228	Jam in mechanisms driven by Positioning Roller Motor	R1-R4
229	Jam in mechanisms driven by Stapler Transfer Motor (Staple)	R1-R4
230	Jam in mechanisms driven by Stapler Unit Displacement Motor	R1-R4
231	Jam in Punch Unit	R1-R4
232	Jam in Paper Folding Unit	R5-R10
233	Jam in mechanisms driven by Edge Stopper Motor	R5-R10
234	Jam in mechanisms driven by Folding Blade Motor	R5-R10
235	Jam in mechanisms driven by Paper Exit Guide Drive Motor	R1-R4
236	Jam in mechanisms driven by Stapler Transfer Motor (Stapleless)	R1-R4
237	Jam in mechanisms driven by Stapleless Stapler Drive Motor	R1-R4
238	Jam in mechanisms driven by Paper Guide Motor	R1-R4
248	Paper exit end is not responding	R1-R4
249	Main instruction data defect	R1-R4

Internal Multi-fold Unit FD3000

Cause code	Cause of jam	Display code
350	Registration sensor	N1
351	Registration sensor	N1
352	1st Fold sensor	N1
353	1st Fold sensor	N4-N5
354	2nd Fold Sensor	N2-N3
355	2nd Fold Sensor	N2-N3
356	Crease Sensor	N2-N3
357	Crease Sensor	N2-N3
358	Folder Tray Exit Sensor	N4-N5
359	Folder Tray Exit Sensor	N4-N5
360	Horizontal Path Exit Sensor	N4-N5
361	Horizontal Path Exit Sensor	N4-N5
370	Jam in mechanisms driven by Registration Motor	N1
371	Jam in mechanisms driven by JG Crease Motor	N4-N5
372	Jam in mechanisms driven by Transport Motor	N4-N5
373	Jam in mechanisms driven by 1st Fold Motor	N2-N3
374	Jam in mechanisms driven by 2nd Fold Motor	N2-N3
375	Jam in mechanisms driven by JG Crease Motor	N2-N3
398	Paper exit end is not responding	N1
399	Main instruction data defect	N1

Mail Box CS3010

Cause code	Cause of jam	Display code
001	Paper Entrance Sensor	W1-W2
001	Paper Transport Sensor 1	W2
001	Paper Transport Sensor 2	W2
400	Paper Entrance Sensor	W1-W2
401	Paper Entrance Sensor	W1-W2
402	Paper Transport Sensor 1	W2
403	Paper Transport Sensor 1	W2
404	Paper Transport Sensor 2	W2
405	Paper Transport Sensor 2	W2
408	Paper exit end is not responding	W2
409	Main instruction data defect	W2