SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC900-00

A

Electric counter error

The electric total counter value is out of specification.

Error is detected when increasing the total counter.

  • Unexpected NV-RAM is attached.
  • NV-RAM defective
  • NV-RAM data corrupted.
  • Data written to unexpected area because of external factor etc.
  • The count requested by the SRM on receiving PRT is not completed.

Replace the NV-RAM.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC920-02

B

Printer application error (WORK memory cannot be acquired)
BPrinter application error (Filter process ended abnormally)
 An error was detected in the application, and no further operation is possible.
  • There is a bug in the software.
  • The hardware configuration is not as planned (for example, insufficient memory)
  • Turn the main power OFF/ON.
  • Increase the memory storage capacity.
SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC921-00

B

Printer application error (Resident font not found)
 The resident fonts cannot be found at printer startup.
The resident font file is missing.
Turn the main power off/on.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC990-00

D

Software operation error

Software attempted an unexpected operation.

  • Parameter error
  • Internal parameter error
  • Insufficient work memory
  • Operation error caused by abnormalities that are normally undetectable.
  • Turn the main power off/on.
  • Reinstall the software of the controller and BCU board.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC991-00

C

Recoverable software operation error

Software attempted an unexpected operation.

SC991 covers recoverable errors as opposed toCS990.

  • Parameter error
  • Internal parameter error
  • Insufficient work memory
  • Operation error caused by abnormalities that are normally undetectable.

Logging only

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC992-00

D

Undefined SC issued.

An SC, that is not controlled by the system, occurred.

  • An SC for the previous model was used mistakenly, etc.
  • Basically a software bug.

Turn the main power OFF/ON.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC997-00

D

Application function selection error

The application selected by the operation panel key operated abnormally (No response, abnormal ending).

Software bug (mainly the application)

  • Check the optional RAM, DIMM, boards required by the application program.
  • Check if the combination of downloaded programs are correct.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC998-00

D

Application start error

  • No application was registered to system within a specified time after the main power was turned on.
    (No application starts/All applications have been terminated abnormally)
  • Application started but cannot be drawn now for some reason.
  • Software bug (mainly the application)
  • The optional RAM, DIMM, boards required by the application program. Are not installed correctly.
  • Turn the main power OFF/ON.
  • Check the optional RAM, DIMM, boards
  • Check the combination of programs
  • Replace the controller board.