MP C307/C407

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  • Read This First
    • Symbols, Abbreviations and Trademarks
      • Symbols and Abbreviations
      • Trademarks
  • Product Information
    • Specifications
    • Machine Configuration
      • Main Unit
      • Controller Options
    • Machine Overview
      • Overview
      • Paper Path
      • Drive Layout
  • Installation
    • Installation Requirements
      • Environment
      • Machine Level
      • Machine Space Requirements
      • Machine Dimensions
      • Power Requirements
    • Mainframe Installation
      • Installation Flowchart
      • Accessory Check
        • For D296/D297
        • For D298/D299
      • Installation Procedure
        • Tapes, Retainers and Toner Bottles
        • Important Notice on Security Issues
        • Checking the Image Quality
        • Auto Remote Firmware Update (ARFU) Settings
          • Specifying the Time and Day of the Week to Prohibit Updating via Web Image Monitor
      • Language Selection
      • Brand Plate, Decals
      • Settings Relevant to the Service Contract
        • Settings for @Remote Service
      • Transporting the Machine
      • Instructions for the Customers
    • Security Setting
      • Security Function Installation
      • Data Overwrite Security
        • Before You Begin the Procedure
        • Using Auto Erase Memory
      • HDD Encryption
        • Before You Begin the Procedure
        • Enable Encryption Setting
        • Backing Up the Encryption Key
        • Encryption Key Restoration
    • Paper Feed Unit PB1080 (D573-57), Paper Feed Unit PB1080TE (D573-13)
      • Accessory Check
      • Installation Procedure
    • 1-Bin Tray BN1030 (D574-58)
      • Accessory Check
      • Installation Procedure
    • Optional Counter Interface Unit Type M12 (B870-21)
      • Accessory Check
      • Installation Procedure
    • Anti-condensation Heater (Mainframe)
      • Accessory Check
      • Installation Procedure
    • Anti-condensation Heater (for Mainframe Paper Tray)
      • Accessory Check
      • Installation Procedure
    • Anti-condensation Heater (Optional Paper Feed Unit)
      • Accessory Check
      • Installation Procedure
        • For Installing the Tray Heater on the 1st Paper Feed Unit
        • For Installing the Tray Heater on the 2nd Optional Paper Feed Unit
        • For Joining the Mainframe with the Optional Paper Feed Unit
        • Joining Two Optional Paper Feed Units
    • Enhanced Security HDD Option Type M10 (D792-09)
      • Accessory Check
      • Installation Procedure
        • After Installing the HDD
    • IC Card Reader (External Option)
      • Accessory Check
      • Installation Procedure
        • When Installing in a Machine That Does Not Have the 1-Bin Tray Unit
        • When Installing in a Machine That Has a 1-Bin Tray Unit
    • NFC Card Reader Type M13 (D3AC-21)
      • Accessory Check
      • Installation Procedure
    • Page Keeper Type M28 (D3DQ-17)
      • Accessory Check
      • Installation Procedure
    • Controller Options
      • Overview
      • SD Card Appli Move
        • Overview
        • Move Exec
        • Undo Exec
      • PostScript3 Unit Type M28 (D3E6-26, -27, -28)
      • Camera Direct Print Card Type M26 (D3D8-13)
      • OCR Unit Type M13 (D3AC-23, -24, -25)
        • Recovery Procedure
      • XPS Direct Print Option Type M28 (D3E6-02, -19, -20)
      • Data Overwrite Security Unit Type M19 (D3BS-03)
        • Overview
        • Before You Begin the Procedure
        • Seal Check and Removal
        • Installation Procedure
        • Configuring "Auto Erase Memory" (Performed by the Customer)
      • File Format Converter Type M19 (D3BR-04)
      • IEEE 1284 Interface Board Type M19 (D3C0-17)
      • IEEE 802.11a/g/n Interface Unit Type M19 (D3BR-01)
        • User Tool Settings for Wireless LAN
        • SP Mode and UP Mode Settings for IEEE 802.11a/g/n
      • USB Device Server Option Type M19 (D3BC-28, -29)
        • Interface Board Surface
        • Installation Procedure
        • What Do the LED Indications Mean?
        • Notes for Energy Save Mode Setting
        • IP Address Setting
      • Extended USB Board Type M19 (D3BS-01)
      • Check All Connections
  • Preventive Maintenance
    • Maintenance Tables
    • PM/Yield Parts Settings
      • Replacement Procedure of the PM/Yield Parts
        • Method 1: By SP3-701 (New Unit Detection)
        • Method 2: By [PM Counter / New Unit Set] Menu
      • After Installing the New PM Parts
      • Preparation before Operation Check
      • Operation Check
  • Replacement and Adjustment
    • Notes on the Main Power Switch
      • Push Switch
        • Characteristics of the Push Switch (DC Switch)
        • Shutdown Method
        • Forced Shutdown
    • Beforehand
    • Special Tools
    • Image Adjustment
      • How to Use the Color Charts
      • Scanning
        • Scanner Sub-Scan Magnification
        • Scanner Leading Edge and Side-to-Side Registration
      • ADF Adjustment
        • ADF Side-to-Side and Leading Edge Registration
        • ADF Trailing Edge Erase Width
        • ADF Sub-scan Magnification
      • Registration
        • Adjustment Standard
        • Registration Standard
        • Adjustment Procedure
      • Erase Margin Adjustment
      • Color Registration
        • Line Position Adjustment
      • Printer Gamma Correction
        • Copy Mode
        • Printer Mode
      • Color Skew Adjustment
    • Exterior Covers
      • Front Cover
      • Upper Left Cover
      • Left Cover
      • Rear Cover
      • Right Rear Cover
      • Paper Exit Tray
      • Scanner Inner Cover
      • Ozone Filter
    • Operation Panel
      • Operation Panel
        • Check before Installing the New Operation Panel
      • Internal Parts
    • ADF
      • ADF Unit
        • When Installing the ADF
        • Adjustment after ADF Unit Replacement
      • ADF Rear Cover
      • ADF Front Cover
      • Original Feed Unit
      • Pickup Roller, Feed Roller
      • ADF Friction Pad
      • ADF Relay Board
      • Top Cover Set Sensor, Original Set Sensor
      • ADF Drive Motor
      • ADF Feed Clutch
      • ADF Registration Sensor
      • ADF Feed Sensor
      • CIS Unit
        • Adjustment after CIS Unit Replacement
    • Scanner
      • Scanner Unit
      • Scanner Unit with the ADF
      • ADF Set Sensor
      • Scanner Front Cover
      • Scanner HP Sensor
      • Scanner Motor
      • Scanner Carriage
        • Reinstalling the Scanner Carriage
    • Laser Optics
      • Caution Decal Location
      • Laser Units
        • Adjustment after Laser Unit Replacement
      • LD Unit Cooling Fan
    • PCDU, Toner Supply
      • PCDU (Photo Conductor and Development Unit)
      • Toner Bottle Detection Board
      • Toner Supply Motors
      • Toner Transport Section
    • Waste Toner
      • Waste Toner Bottle
      • Waste Toner Full Sensor
      • Waste Toner Bottle Set Switch
    • Image/Paper Transfer
      • ITB (Image Transfer Belt) Unit
        • After Replacing the Image Transfer Belt Unit
      • ITB Contact Motor
      • ITB Contact HP Sensor
      • ID Sensor
        • After Installing a New ID Sensor Board
      • ID Sensor Shutter Solenoid
      • Paper Transfer Roller Unit
    • Drive
      • Overview
      • Development Motor (CMY)
      • Drum Motor (CMY)
      • Drum Motor (K)
      • Development Clutch (K)
      • Drive Unit
      • Tray Lift Motor
      • Fusing Motor
      • Paper Transport Motor
      • Duplex Clutch, Bypass Feed Clutch, Registration Clutch, Paper Feed Clutch
    • Fusing
      • Fusing Unit
      • Fusing Upper Cover
      • Fusing Lower Cover
      • Fusing Entrance Guide Plate
      • Fusing Thermostat
      • Fusing Thermistor (NC Sensor)
      • Fusing Pressure Roller Thermistors
      • Pressure Roller
      • Fusing Sleeve Belt Assembly
      • Fusing Entrance Sensor
      • Fusing Exit Sensor
      • Fusing Thermopile
      • New Fusing Unit Detection Fuse
      • Actions When SC544-00 or SC554-00 Occurs
    • Paper Feed
      • Paper Feed Roller, Friction Pad (Standard Tray)
      • Registration Sensor, Paper Feed Sensor
      • Tray Paper End Sensor
      • Tray Lift Sensor
      • Draw-in Unit
    • Bypass
      • Bypass Tray
      • Bypass Feed Unit
      • Bypass Paper End Sensor
      • Bypass Paper Width Sensor
      • Bypass Feed Roller
      • Bypass Lift Sensor
      • Bypass Lift Clutch
    • Paper Exit
      • Paper Exit Unit
      • Paper Exit Sensor
      • Exit Junction Gate Solenoid
      • Paper Exit Clutch, Reverse Clutch
    • Duplex
      • Duplex Unit
      • Duplex Entrance Sensor
      • Duplex Exit Sensor
      • Right Cover Switch
    • Electrical Components
      • Electrical Components Overview
      • HDD
        • Adjustment after Replacement
      • Controller Board
        • NVRAM on the controller board
      • BiCU
        • Replacing the NVRAM (EEPROM) on the BiCU
      • Controller Box
      • PSU (AC), PSU (DC)
      • AC Detection Board
      • Power Pack (Development)
      • Power Pack (Transfer)
        • Removing the Power Pack (Transfer) Alone
      • PSU Fan
      • PCDU Cooling Fan
      • Fusing Fan
      • Temperature/Humidity Sensor
      • Image Creation Temperature Sensor
      • Interlock Switches
      • DC Switch
  • System Maintenance
    • Service Program Mode
      • SP Tables
    • Firmware Update (SD Card)
      • Overview
      • Firmware Type
      • Procedure
        • Update procedure
        • Preparation
      • Error Screens During Updating
    • Firmware Update (Remote Firmware Update)
      • RFU Performable Condition
    • Firmware Update (Smart Firmware Update)
      • Overview
      • Immediate Update
      • Update at the Next Visit (Reserve)
        • How to Set the Machine to Download Firmware Later (RESERVE)
        • How to Check if the Firmware Downloaded with RESERVE
        • How to Install Firmware Downloaded with RESERVE
      • Update via SD card
    • Firmware Update (Auto Remote Firmware Update)
      • Overview
      • Downloading and Updating Process
        • Downloads the Latest Package
        • Judgement of ARFU
        • Update Process
      • Checking the ARFU Result
      • Checking the Result Using the Logging Data
      • Related SP
    • Updating JavaVM
      • Creating an SD Card for Updating
        • Updating Procedure
        • List of Error Messages
    • Capturing the Device Logs
      • Overview
        • Security of the Operation Log
      • Retrieving the Device Logs via Operation Panel
        • Procedure for Retrieving the Device Log with SD Card
      • Retrieving the Device Logs via Web Image Monitor
    • NVRAM Data Upload/Download
      • Uploading Content of NVRAM to an SD card
      • Downloading an SD Card to NVRAM
    • Address Book Upload/Download
      • Information List
      • Download
      • Upload
    • SMC List Card Save Function
      • Overview
      • Procedure
      • File Names of the Saved SMC Lists
      • Error Messages
    • UP/SP Data Import/Export
      • UP Data Import/Export
        • Data that can be Imported and Exported
        • Data that cannot be Imported or Exported
        • Exporting Device Information
        • Importing Device Information
      • SP Data Import/Export
        • Data that can be Imported and Exported
        • Exporting Device Information
        • Importing Device Information
      • Possible Solutions for Import/Export Problems
    • Test Pattern Printing
    • Card Save Function
      • Overview
      • Procedure
      • Error Messages
  • Troubleshooting
    • Self-Diagnostic Mode
      • Service Call Conditions
      • SC Logging
      • SC Automatic Reboot
      • SC Manual Reboot
    • SC1xx: Scanning
    • SC2xx: Exposure
      • When SC285-00 (MUSIC error) Is Displayed
    • SC3xx: Image Processing
    • SC4xx: Image Processing
    • SC5xx: Paper Feed and Fusing
    • SC6xx: Communication
    • SC7xx: Peripherals
    • SC8xx: Overall System
    • SC9xx: Others
    • Process Control Error Conditions
      • Developer Initialization Result
      • Process Control Self-Check Result
        • Vsg Adjustment Result
      • Line Position Adjustment Result
    • Troubleshooting Guide
      • Line Position Adjustment
        • Test
        • Countermeasure List for Color Registration Errors
      • Problem at Regular Intervals
      • Blank Print
      • All-Black Print
      • Missing CMY Color
      • Light Print
      • Repeated Spots or Lines on Prints
      • Dark Vertical Line on Prints
      • White Horizontal Lines or Bands
      • Missing Parts of Images
      • Dirty Background
      • Partial CMY Color Dots
      • Dark Irregular Streaks on Prints
      • CMY Color Irregular Streaks
      • Ghosting
      • Unfused or Partially Fused Prints
      • Image Skew
      • Background Stain
      • No Printing on Paper Edge
      • Image Not Centered When It Should Be
    • Jam Detection
      • Paper Jam History
      • Jam Codes and Display Codes
        • Sensor Layout
        • Paper Size Code
    • Electrical Component Defects
      • Sensors
      • Fuse Location
    • Other Troubleshooting
      • When You Cannot Open the Right Door
      • When Fluorescent or LED Lamps Flicker
      • When Abnormal Noise Occurs
        • Checking Abnormal Noise from the Fusing Unit
  • Detailed Descriptions
    • Differences between MP C307/C407 and C306/C406
    • ADF Unit
      • Overview
      • Original Transport Drive
      • Original Set Detection
      • Original Transport Path
      • Double-feed Detection (Optional)
    • Scanner Unit
      • Overview
      • Light Source and Exposure
      • Scanner Carriage Drive
      • Improved Tolerance to Black Lines When Paper Passes through ADF
    • Laser Unit
      • Overview
      • Laser Synchronizing System
      • Line Scanning Mechanism
      • Image Skew Adjustment
      • Dust Shield Glass
      • LD Safety Switch
    • PCDU
      • Overview
      • OPC Drum
        • Differences between K and CMY
      • Development Unit
      • Drum/Development Drive
    • Toner Supply Section
      • Overview
      • Toner Supply and Transport Mechanism
      • Toner Bottle Set Sensor Mechanism
      • Toner Near End and Toner End
      • Toner Supply Unit
      • ID Chip
    • Waste Toner Collection
      • Waste Toner Transport Mechanism
      • Waste Toner Collection Mechanism
      • Waste Toner Full Detection
    • ITB/ Paper Transfer
      • Overview
      • Differences from the Predecessor Models
      • Transfer Movement and Image Transport
      • Transfer Bias
      • ITB Contact
      • ITB Cleaning
      • Image Position Correction
    • Process Control and MUSIC
      • Process Control
        • Outline
        • Charge/Development Bias Control and Vtref Compensation
        • ID Sensor
        • TD Sensor
      • MUSIC
        • Color Skew Adjustment Timing
        • MUSIC Error Determination
        • Adjustment Overview
    • Fusing
      • Overview
      • Fusing Mechanism
      • Fusing Temperature Control
      • Fusing Drive
        • Fusing Temperature Control
        • CPM Down Control
    • Paper Feed and Registration
      • Overview
      • Paper Feed, Registration, and Bypass Feed Drive
      • Tray Lift Mechanism
      • Bypass Tray Bottom Plate Lift Mechanism
      • Paper Size Detection and Paper End Detection
      • Tray Auto-close Mechanism
    • Paper Exit and Inverter
      • Overview
      • Paper Exit Operation
      • Inverter Operation
    • Duplex
      • Overview
      • Duplex Mechanism
      • Interleaving
    • Electrical Parts
      • Block Diagram
      • Board Outline
    • Machine Ventilation
      • Overview
      • Machine Ventilation
    • Operation Panel
    • Energy Save
      • Energy Saver Modes
        • Setting Items that are Related to Energy Saving
        • Recovery Time/Reduced Electrical Consumption
      • Power States of this Machine
      • Verification of Up Time for each Energy Saving State
      • Checking the Up time by Device State
      • Recommendation
    • Paper Feed Unit PB1080/PB1080TE (Optional)
      • Overview
      • Paper Transport Drive
      • Sensors and Friction Pad
      • Tray Lifting up Mechanism
      • Preventing Theft of Paper (Only PB1080TE)
    • 1 Bin Tray BN1030 (Optional)
      • Overview
      • Electrical Components
      • Paper Exit from 1-Bin Tray Unit