SC300 (Image Processing – 1)

SC332-01

SC332-02

SC332-03

SC332-04

D

Toner supply feed lock (01: Bk, 02: C, 03: M, 04: Y)

Under the condition that the Toner Cartridge has not reached the end, an error that no toner is supplied has been detected over n times in succession.

n: The value was set at SP3-131-015.

• Disconnected or broken Toner Supply Solenoid. (Failed to open the toner supply shutter)
• Disconnection of Toner Supply Clutch
• Failed PCDU. (Toner leak)
• Toner clogging

• Check the connector connection or check for broken wires.
• Replace the Toner Supply Solenoid
• Replace the PCDU
• Replace the Toner Cartridge.

SC364-01

SC364-02

SC364-03

SC364-04

D

Toner End Sensor output count error (01: Bk, 02: C, 03: M, 04: Y)

The output count from the Toner End Sensor indicates an average of 0.

- Bad connector contact or connector disconnected/wire broken

- Failed TE Sensor

- LED Head mounting error (incorrect calibration of TE Sensor)

- Turn the main power of the printer OFF and then ON

- Check the connector connection or check for broken wires.

- Replace the LED Head.

- Replace the toner end sensor.

SC365-01

SC365-02

SC365-03

SC365-04

D

Toner End Sensor upper limit sensor error (01: Bk, 02: C, 03: M, 04: Y)

The Toner End Sensor still indicates that the remaining amount of toner is at the "upper limit", although 255 g or more toner has been consumed.

- Stained TE Sensor surface

- Failed TE Sensor

• Turn the main power of the printer OFF and then ON.
• Check the connector connection.
• Clean/replace the sensor.

SC370-01

D

TM(ID) Sensor calibration error (Right)*

The specular light output voltage (Vsg_reg) of the Right TM (ID) Sensor cannot be calibrated to a value in the target range.

Upper limit (initially 2.97 V)

Lower limit (initially 2.31V)

- Disconnected TM(ID) Sensor connector/bad contact

- Stained TM(ID) Sensor window

- Failed TM(ID) Sensor

- Image Transfer Belt loosened or out of place

• Check the TM(ID) Sensor
• Clean the TM(ID) Sensor Detection window
• Check the Image Transfer Belt
• Replace the TM(ID) Sensor

SC370-02

D

TM(ID) Sensor calibration error (Left)*

The specular light output voltage (Vsg_reg) of the Left TM(ID) Sensor cannot be calibrated to a value in the target range.

Upper limit (initially 2.97 V)

Lower limit (initially 2.31V)

- Disconnected TM(ID) Sensor connector/bad contact

- Stained TM(ID) Sensor window

- Failed TM(ID) Sensor

- Image Transfer Belt loosened or out of place

• Check the TM(ID) Sensor
• Clean the TM(ID) Sensor Detection window
• Check the Image Transfer Belt
• Replace the TM(ID) Sensor

SC396-01

D

Drum Motor: K Error

Early Detection

• A command to stop the rotation of the motor has been issued right after the power was turned on, but the motor is still rotating.

Motor Operation Timing

• When the motor rotation request or speed change request is issued, the motor is in the stopped state.

Motor Stop Timing

• A command to stop the rotation of the motor has been issued, but the motor is still rotating.

- Disconnected connector

- Broken signal wire

- Excessive motor torque

• Check the connector connection.
• Turn the power OFF and then ON.
• Replace the Drum Motor: K.

SC396-05

D

Drum Motor: CMY error

Early Detection

• A command to stop the rotation of the motor has been issued right after the power was turned on, but the motor is still rotating.

Motor Operation Timing

• When the motor rotation request or speed change request is issued, the motor is in the stopped state.

Motor Stop Timing

A command to stop the rotation of the motor has been issued, but the motor is still rotating.

- Disconnected connector

- Broken signal wire

- Excessive motor torque

• Check the connector connection.
• Turn the power OFF and then ON.
• Replace the Drum Motor: CMY.