The following table lists possible causes and solutions when the copier does not print.
Table 1: Causes and solutions when copier does not print
Possible Cause | Solution |
|---|---|
Is the power ON? | Turn ON the E-24B using the power switch and the copier power switch. |
Are the cables between the E-24B and the copier connected? | Make sure that the copier interface cables are completely and correctly connected to the copier and the E-24B. |
Is the specified paper loaded? | Load the specified paper in any of the input trays. |
Can you print a Test Page from the printer driver? | If you cannot print the Test Page, the copier may be out of order. You may need to service the copier. |
Is the chassis fan present and functioning? | Verify that the chassis fan is present, oriented correctly, and functioning. |