System software should be installed in the following cases:

  • You replace the HDD with a new one (on which the System Software is not installed)
  • You update to a more recent version of the system software (this is not necessary when you apply a patch; it is necessary when you install a major version change)
  • You have trouble with the system software (e.g. software corruption) and the problem cannot be solved by performing "Factory Defaults", or restoring the backup files.

The system software is provided as follows:

  • System Software DVD:
    System software and an installation program for the network port method are included.
  • User Software DVD:
    For E-24B, User Software is also required at system software reinstallation/upgrade to load the driver/utility programs to the system.
  • USB Setup Tool:
    Windows application program for copying the image file on the system software DVD to the USB flash drive, and at the same time making the USB flash drive bootable.

There are two ways to install/reinstall system software on the E-24B:

  • Installing system software over the network port:
    Connect a PC to the E-24B directly, or through a hub using two network cables. Install the system software from the System Software DVD and the User Software DVD.
  • Installing system software by booting the E-24B from a USB flash drive:
    Use the USB Setup Tool program to install the USB Setup Tool Windows application on a PC. Then use the system software DVD, user software DVD, a USB flash drive, and the USB Setup Tool Windows application on the PC to make a bootable USB flash drive that includes E-24B system software. At the customer site, connect the USB port and turn the power ON. System installation will be done automatically.

    • Before you start system installation, give the site administrator the opportunity to print the Job Log and to save any custom simulations.
    • Also, print the Configuration Page and Font Lists.
    • Backup and Restore feature are sometimes useful in order to reduce the time to re-configure the E-24B system settings after the system installation [Link to Backing Up/Restoring the System Configuration and Selected Settings Only].