Scanning

Symptom:

Problems with scanning or sending files

Possible cause:

  • Loose, incorrect, or missing connection between the E-24B and copier
  • The copier does not have an IP address

Suggested action:

  1. Check and reseat the copier interface cable between the E-24B and the copier.
  2. Turn the copier OFF then ON.
  3. Replace the copier interface cable.