When restarting the E-24B to recover from a problem, try this procedure first. However, this procedure will only restart the E-24B application software that is now running on the system OS. To reboot the system OS (for example, after downloading a patch), see the next section “Rebooting the E-24B [Link to Rebooting the E-24B]”.

  1. Make sure that the E-24B is not in use.
  2. Press the Home button on the operation panel of the copier and then touch the Fiery icon. The Fiery menu screen appears.
  3. Move to the Fiery tab.
  4. Touch “Restart Fiery”.
  5. Touch “Restart Fiery Service”
  6. Wait until the E-24B becomes idle.