Setting Customer Expectations

Before installation, the customer should be informed of the following:

• Some nodes on the network may be unavailable for up to one hour.
• The copier may be unavailable for up to one hour
• The site administrator should be available during the installation for assistance with network connectivity issues.
• Equipment downtime and impact on the network can be minimized if the site administrator installs a network node for the E-24B and confirms network connection for the E-24B installation.
• The site administrator should have a networked computer available during the installation. The appropriate software should already be installed. Documentation for the networked computer and the network operating software should be available.
• The site administrator should install the user software shipped with the E-24B (user documentation is also included) onto the networked PCs and Mac OS computers that will print to the E-24B.