For various problems and possible actions, see the following tables. To learn possible causes and solutions for a specific error condition, find the symptom in the tables and perform the appropriate suggested actions in the order listed in the numbered steps. Verify functionality after each numbered step. Proceed to the next numbered step only if the problem persists. For example, in the steps:

  1. Check and reseat the copier interface cable.
  2. Replace the copier interface cable.

Perform step 1, and then verify functionality. If the problem is resolved, do not perform step 2.