Printing problems may arise if the network hardware or software is not set up properly or does not match network settings on the E-24B. Problems may also arise when printing from a specific application or printing a particular file.
Most of these problems show up as printing problems and do not necessarily indicate a E-24B malfunction. The customer’s site administrator can eliminate many printing problems without requiring you to make a service call. The site administrator deals with:
- Error conditions on the copier
- Network connection problems that result in the copier not appearing in the list of printers on the customer's computers
- If the copier does not appear in the list of printers on the network, there may be another device on the network with the same IP address.
- Conflicting network settings in Setup and on the customer’s computers
- Printing problems caused by inappropriate Setup options
- Application-specific printing errors caused by missing or incorrectly installed printer description files