If a backup was created with Fiery System Restore in the following method, the backup contained in the USB device can be restored directly with the USB device and the service switch on the E-24B. This will be useful when having to recover from a system corruption or failure, or if the HDD had been replaced and is currently empty.

  • If more than one customized backup files are included in the USB device, the newer one will be restored.
  • The following procedure is applicable only if the backup was created on a USB device with the “create bootable image” option selected.

  1. Perform the shut down procedure from the copier operation panel [Link to Shutting Down the E-24B Only].
  2. When the E-24B power is down (that is when the diagnostic LEDs are off), turn the main power switch of the E-24B to OFF.
  3. Set the E-24B service switches as shown below. (“1” ON, “2” OFF)
  4. Connect the USB device to a port on the E-24B.
    For the fastest restoration, use a USB 3.0 flash drive. Make sure to connect the flash drive to the USB 3.0 port at the rear side of the E-24B.
  5. Turn the main power switch of the E-24B to ON, then press and release the soft power push button on the front of the E-24B.
  6. Allow the E-24B to boot from the USB device.
  7. Wait until the diagnostic LEDs on the rear panel of the E-24B flash “AA” then “00” repeatedly to indicate ready status.
  8. Set the service switches to the following position. ( “1”OFF, “2” OFF)

    • The diagnostic LEDs display "C0" to indicate that the E-24B is ready to be restored.
    • After setting the service switch positions, you have 10 seconds to revert to ready status (service switch back to "1": ON, "2": OFF) before Fiery Clone Tool begins restoring the image file.
  9. Wait for the program on the USB device to format the E-24B HDD and restore the image file.
    • The diagnostic LEDs circulate "C1, C2, C3" to indicate format and restore is in progress.
    • When restore process is complete, the diagnostic LEDs flash "CC", then "00" in one second intervals and repeats to indicate completion status.
    • If an error occurs during the restore process, the diagnostic LEDs flash "EE", then the error code in half-second intervals. [Link to LED Error Codes Related To the Fiery Clone Tools / Fiery System Restore]
  10. Remove the USB device from the USB port.
  11. Press and release the power switch on the front panel of E-24B.
    E-24B will automatically enter the shutdown procedure.
  12. When the E-24B power is down (that is when the diagnostic LEDs are off), turn the main power switch of the E-24B to OFF.
  13. Reboot the E-24B.
  14. Optional: After restoring the E-24B, run System Updates to ensure the latest E-24B software version is installed.
  15. Optional: If a backup of the configuration settings is available, restore the configuration settings as described in this document [Link to Restoring Backup Files]
    This can be useful if the configuration backup is more current than the system image backup (for example, when restored to the factory default) or if the configuration backup includes the job log and VDP/FreeForm Resources.