Jam Codes and Display Codes

Cause code: Jam cause code displayed by log data
Display code: Jam position displayed on control panel

Late jam

The paper has failed to arrive within the prescribed time due to a jam that has occurred upstream of the referenced sensor.

Lag jam

The paper has failed to leave the location of the referenced sensor within the prescribed time due to a jam downstream of the referenced sensor.

Stay jam

The paper is within the location of the referenced sensor.

ARDF DF3110

Cause code	Cause of jam	Display code
014	Skew Correction Sensor (Front)	P
018	Skew Correction Sensor (Rear)	P
064	Skew Correction Sensor	P
016	Registration Sensor	P
066	Registration Sensor	P
017	Exit Sensor	P
067	Exit Sensor	P
239	Misfeed: Original Removed	P

SPDF DF3120

Cause code	Cause of jam	Display code
013	Separation Sensor	P
063	Separation Sensor	P
014	Skew Correction Sensor	P
064	Skew Correction Sensor	P
015	Pre-Scanning Entrance Sensor	P
065	Pre-Scanning Entrance Sensor	P
016	Registration Sensor	P
066	Registration Sensor	P
017	Exit Sensor	P
067	Exit Sensor	P
099	Double Feed Sensor	P
239	Misfeed: Original Removed	P
001	Initial jam	P
001	Overload jam	P

Main Machine

Cause code	Cause of jam	Display code
001	Transport Sensor 1	A
001	Transport Sensor 2	A
001	Registration Sensor	B
001	Fusing Entrance Sensor	C
001	Fusing Exit Sensor	C
001	Paper Exit Sensor	C
001	Reverse Sensor	C
001	Duplex Exit Sensor	Z
001	Duplex Entrance Sensor	Z
003	Paper not fed from tray 1	A1
004	Paper not fed from tray 2	A2
008	Paper not fed from bypass tray	A
009	Paper not transported to duplex unit	Z
096	Disappearance of the detection Timing Only remaining paper position information displayed
011	Transport Sensor 1	A
012	Transport Sensor 2	A
017	Registration Sensor	A
018	Fusing Entrance Sensor	B
019	Fusing Exit Sensor	C
020	Paper Exit Sensor	C
051	Transport Sensor 1 (when paper not fed from Tray 1)	A
052	Transport Sensor 2	A
048	Transport Sensor 1 (when paper not fed from Bypass Tray)	A
057	Registration Sensor	B
060	Paper Exit Sensor	C
024	Reverse Sensor	C
064	Reverse Sensor	C
025	Duplex Exit Sensor	Z
025	Duplex Exit Sensor & No Paper at Duplex Entrance Sensor	Z
065	Duplex Exit Sensor	Z
027	Duplex Entrance Sensor	C
027	Duplex Entrance Sensor & No Paper at Reverse Sensor	Z
067	Duplex Entrance Sensor	A

Paper Feed Unit PB3270

Cause code	Cause of jam	Display code
005	Paper not fed from tray 3	Y1
013	Vertical Transport Sensor (Tray 3)	Y
053	Vertical Transport Sensor (Tray 3)	Y
001	Vertical Transport Sensor (Tray 3)	Y

Paper Feed Unit PB3280/Paper Feed Unit PB3300

Cause code	Cause of jam	Display code
005	Paper not fed from tray 3	Y1
013	Vertical Transport Sensor (Tray 3)	Y
053	Vertical Transport Sensor (Tray 3)	Y
001	Vertical Transport Sensor (Tray 3)	Y
006	Paper not fed from tray 4	Y2
014	Vertical Transport Sensor (Tray 4)	Y
054	Vertical Transport Sensor (Tray 4)	Y
001	Vertical Transport Sensor (Tray 4)	Y

LCIT PB3290

Cause code	Cause of jam	Display code
005	Paper not fed from tray 3	Y1
013	Vertical Transport Sensor (Tray 3)	Y
053	Vertical Transport Sensor (Tray 3)	Y
001	Vertical Transport Sensor (Tray 3)	Y

LCIT RT3040

Cause code	Cause of jam	Display code
007	Paper not fed from side LCT	U1
015	Transport Sensor (Side LCT)	U
058	Transport Sensor (Side LCT)	U
001	Transport Sensor (Side LCT)	U

Bridge Unit BU3090

Cause code	Cause of jam	Display code
021	Paper Exit Sensor (Bridge Unit)	D
022	Relay Transport Sensor (Bridge Unit)	D
061	Paper Exit Sensor (Bridge Unit)	D
062	Relay Transport Sensor (Bridge Unit)	D

Internal Finisher SR3250

Cause code	Cause of jam	Display code
001	Punch Entrance Sensor	R1-R2
100	Inlet Sensor	R1-R2
101	Inlet Sensor	R1-R2
102	Transport sensor	R1-R2
103	Transport sensor	R1-R2
104	Paper Exit Unit	R1-R2
105	Jogger fence motor (front)	R1-R2
106	Jogger fence motor (rear)	R1-R2
107	Shift Roller Motor	R1-R2
108	Positioning Roller Motor	R1-R2
109	Paper Exit Guide Plate Open/Close Motor	R1-R2
110	Stapler Retreat Motor	R1-R2
111	Shift Tray Ascent/Descent Motor	R1-R2
112	Stapler Motor	R1-R2
113	Paper Press Motor	R1-R2
114	Punch Motor	R1-R2
115	Punch Displacement Motor	R1-R2
116	Horizontal Registration Displacement Motor	R1-R2
148	Paper exit end not responding	R1-R2
149	Main instruction data defect	R1-R2

Finisher SR3280

Cause code	Cause of jam	Display code
001	Entrance Sensor	R1-R5
001	Horizontal Transport Sensor	R1-R5
001	Switchback Transport Sensor	R1-R5
001	Proof Exit Sensor	R1-R5
001	Shift Exit Sensor	R1-R5
001	Middle Transport Paper Sensor	R1-R5
150	Entrance Sensor	R1-R5
151	Entrance Sensor	R1-R5
152	Horizontal Transport Sensor	R1-R5
153	Horizontal Transport Sensor	R1-R5
154	Switchback Transport Sensor	R1-R5
155	Switchback Transport Sensor	R1-R5
156	Proof Exit Sensor	R1-R5
157	Proof Exit Sensor	R1-R5
158	Shift Exit Sensor	R1-R5
159	Shift Exit Sensor	R1-R5
162	Jam in Entrance Transport Motor	R1-R5
163	Jam in Horizontal Transport Motor	R1-R5
164	Jam in Pre-stack Transport Motor	R1-R5
165	Jam in Middle Transport Motor	R1-R5
166	Jam in Tray Exit Motor	R1-R5
167	Jam in Trailing Edge Pressure Plate Motor	R1-R5
168	Jam in Paper Exit Gate Motor	R1-R5
169	Jam in Horizontal registration unit displace motor	R1-R5
170	Jam in Punch unit drive motor	R1-R5
171	Jam in Horizontal registration correction motor	R1-R5
172	Jam in Lower Junction Gate Motor	R1-R5
173	Jam in Jogger Motor	R1-R5
174	Jam in Positioning Roller Motor	R1-R5
175	Jam in Paper release Motor	R1-R5
176	Jam in Corner Stapler Movement Motor	R1-R5
177	Jam in Corner Stapler Drive Motor	R1-R5
185	Jam in Tray Lift Motor	R1-R5
186	Jam in Shift Motor	R1-R5
187	Jam in Shift Jogger Motor (Front)	R1-R5
188	Jam in Shift Jogger Motor (Rear)	R1-R5
189	Jam in Shift Jogger Retraction Motor	R1-R5
190	Jam in Reverse Roller Motor	R1-R5
191	Jam in Leading Edge Guide Motor	R1-R5
192	Jam in Positioning Transport Motor	R1-R5
193	Jam in Drove Motor	R1-R5
194	Main instruction data defect	R1-R5

Booklet Finisher SR3290

Cause code	Cause of jam	Display code
001	Entrance Sensor	R1-R5
001	Horizontal Transport Sensor	R1-R5
001	Switchback Transport Sensor	R1-R5
001	Proof Exit Sensor	R1-R5
001	Shift Exit Sensor	R1-R5
001	Saddle Stitch Exit Sensor	R6-R11
001	Paper transport sensor	R1-R5
001	Booklet Paper Sensor (Upper)	R6-R11
001	Booklet Paper Sensor (Lower)	R6-R11
150	Entrance Sensor	R1-R5
151	Entrance Sensor	R1-R5
152	Horizontal Transport Sensor	R1-R5
153	Horizontal Transport Sensor	R1-R5
154	Switchback Transport Sensor	R1-R5
155	Switchback Transport Sensor	R1-R5
156	Jam in proof exit unit	R1-R5
157	Jam in proof exit unit	R1-R5
158	Jam in shift exit unit	R6-R11
159	Jam in shift exit unit	R1-R5
160	Jam in Booklet exit	R1-R5
161	Jam in Booklet exit	R1-R5
162	Jam in Entrance Transport Motor	R1-R5
163	Jam in Horizontal Transport Motor	R1-R5
164	Jam in Pre-stack Transport Motor	R1-R5
165	Jam in Middle Transport Motor	R1-R5
166	Jam in Tray Exit Motor	R1-R5
167	Jam in Trailing Edge Pressure Plate Motor	R1-R5
168	Jam in Paper Exit Gate Motor	R1-R5
169	Jam in Horizontal registration unit displace motor	R1-R5
170	Jam in Punch unit drive motor	R1-R5
171	Jam in Horizontal registration correction motor	R1-R5
172	Jam in Lower Junction Gate Motor	R1-R5
173	Jam in Jogger Motor	R1-R5
174	Jam in Positioning Roller Motor	R1-R5
175	Jam in Paper release Motor	R6-R11
176	Jam in Corner Stapler Movement Motor	R6-R11
177	Jam in Corner Stapler Drive Motor	R6-R11
178	Jam in Booklet Jogger Motor	R6-R11
179	Jam in Booklet Jogger Plate Motor	R6-R11
180	Jam in Booklet Stapler reference fence Motor	R6-R11
181	Booklet Stapler Motor	R6-R11
182	Jam in Positioning Roller Transport Motor	R6-R11
183	Jam in Holding transport Motor	R1-R5
184	Jam in Square Fold Motor	R1-R5
185	Jam in Tray Lift Motor	R1-R5
186	Jam in Shift Motor	R1-R5
187	Jam in Shift Jogger Motor (Front)	R1-R5
188	Jam in Shift Jogger Motor (Rear)	R1-R5
189	Jam in Shift Jogger Retraction Motor	R1-R5
190	Jam in Reverse Roller Motor	R1-R5
191	Jam in Leading Edge Guide Motor	R1-R5
192	Jam in Positioning Transport Motor	R1-R5
193	Jam in Paper Guide Drive Motor	R1-R5
194	Main instruction data defect	R1-R5,R6-R11

Booklet Finisher SR3270 / Finisher SR3260

Cause code	Cause of jam	Display code
200	Paper Entrance	R1-R4
201	Paper Entrance	R1-R4
202	Proof Exit	R1-R4
203	Proof Exit	R1-R4
204	Intermediate transport (right)	R1-R4
205	Intermediate transport (left)	R1-R4
206	Intermediate transport (left)	R1-R4
207	Shift Exit	R1-R4
208	Shift Exit	R1-R4
209	Stack Transport	R5-R10
210	Rear Edge Stopper Transport	R5-R10
211	Rear Edge Stopper Transport	R5-R10
212	Paper did not reach middle folding exit	R5-R10
213	Middle Folding exit	R5-R10
220	Jam in inlet transport motor	R1-R4
221	Jam in proof transport motor	R1-R4
222	Jam in exit transport/positioning/approach roller motor	R1-R4
223	Jam in shift motor	R1-R4
224	Jam in jogger motor	R1-R4
225	Jam in exit guide plate open/close motor	R1-R4
226	Jam release motor	R1-R4
227	Jam in tray ascent/descent motor	R1-R4
228	Jam in positioning roller motor	R1-R4
229	Jam in stapler retreat motor	R1-R4
230	Jam in stapler motor	R1-R4
231	Jam in punch system motor	R1-R4
232	Jam in stack transport motor	R5-R10
233	Jam in rear edge stopper motor	R5-R10
234	Jam in folding brade motor	R5-R10
235	Jam in paper exit guide drive motor	R1-R4
236	Jam in stapleless stapler transfer motor	R1-R4
237	Jam in staple motor (stapleless)	R1-R4
238	Jam in paper guide motor	R1-R4
239	Jam in return roller motor	R1-R4
248	Paper exit end is not responding	R1-R4
249	Main instruction data defect	R1-R4

Internal Finisher SR3300

Cause code	Cause of jam	Display code
300	Entrance sensor	R
301	Entrance sensor	R
302	Paper exit sensor	R
303	Paper exit sensor	R
304	Shift motor	R
305	Junction gate motor	R
306	Paper exit pressure release motor	R
307	Stapler motor	R
348	Paper exit end not responding	R

Internal Multi-Fold Unit FD3010

Cause code	Cause of jam	Display code
350	Registration sensor	N1
351	Registration sensor	N1
352	1st Fold sensor	N2-N4
353	1st Fold sensor	N2-N4
354	2nd Fold Sensor	N6-N8
355	2nd Fold Sensor	N6-N8
356	Crease Sensor	N6-N8
357	Crease Sensor	N6-N8
358	Folder Tray Exit Sensor	N2-N4
359	Folder Tray Exit Sensor	N2-N4
360	Horizontal Path Exit Sensor	N2-N4, N5
361	Horizontal Path Exit Sensor	N5
370	Jam in mechanisms driven by Registration Motor	N1
371	Jam in mechanisms driven by JG Crease Motor	N2-N4
372	Jam in mechanisms driven by Transport Motor	N2-N4
373	Jam in mechanisms driven by 1st Fold Motor	N6-N8
374	Jam in mechanisms driven by 2nd Fold Motor	N6-N8
375	Jam in mechanisms driven by JG Crease Motor	N6-N8
398	Paper exit end is not responding	N1
399	Main instruction data defect	N1