The device logs can be retrieved via the Web Image Monitor.

  1. Access the following URL and logon as an administrator:
    http://[IP address or host name]/web/entry/df/websys/direct/getSysInfo.cgi
  2. Specify the date that the problem occurred and the number of days to download the logs, and then click "Download".

    • "2" is set by default for "Number of days, including date fault occurred, to obtain".

  3. The confirmation screen will appear and the information and/or logs will start downloading. To proceed to download the information and/or logs, wait for the open-or-save dialog to appear.

    • To cancel downloading, click "Cancel".
    • To reconfigure some settings, click "Download again".
    • Operation panel when downloading the logs:

  4. After a while, the open-or-save dialog will appear. Specify where to download and save the file.

    • The device logs are saved with the file names listed on the following table. These names are the same as the files downloaded with SD card.