• Retrieve device logs to identify the date of occurrence of the problems and to find details of the problems
  • e.g.: At around 8:00 am on March 10, an engine stall occurred. The operation panel does not respond. Turn the main power supply off / on.
  • You need to retrieve the device logs dating back three days from the date of the problem.
  • Analysis of the device log is effective for problems caused by the software. Analysis of the device log is not valid for the selection of defective parts or problems caused by hardware.