SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
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SC202-01 | D | Polygon Motor (M1) Error at Machine Startup (Black/Magenta) |
The steady signal of the motor does not turn on after passing 6s since the polygon motor starts up. |
- The connector is not properly connected or the wire is faulty.
- The Laser unit defective is faulty.
- The firmware is faulty.
- The main/engine PCB (PCB1) is faulty.
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- Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
Laser unit (KM) - Main/engine PCB (PCB1) - Replace the laser unit (KM).
- Upgrade the engine firmware to the latest version.
- Replace the main/engine PCB (PCB1).
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SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
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SC202-02 | D | Polygon Motor (M1) Error during Operation (Black/Magenta) |
The steady signal of the motor turns off for 6s in succession after the polygon motor was stabilized. |
- The connector is not properly connected or the wire is faulty.
- The Laser unit defective is faulty.
- The firmware is faulty.
- The main/engine PCB (PCB1) is faulty.
|
- Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
Laser unit (KM) - Main/engine PCB (PCB1) - Replace the laser unit (KM).
- Upgrade the engine firmware to the latest version.
- Replace the main/engine PCB (PCB1).
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SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
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SC203-01 | D | Polygon Motor (M1) Error at Machine Startup (Cyan/Yellow) |
The steady signal of the motor does not turn on after passing 6s since the polygon motor starts up. |
- The connector is not properly connected or the wire is faulty.
- The Laser unit defective is faulty.
- The firmware is faulty.
- The main/engine PCB (PCB1) is faulty.
|
- Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
Laser unit (CY) - Main/engine PCB (PCB1) - Replace the laser unit (CY).
- Upgrade the engine firmware to the latest version.
- Replace the main/engine PCB (PCB1).
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SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
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SC203-02 | D | Polygon Motor (M1) Error during Operation (Cyan/Yellow) |
The steady signal of the motor turns off for 6s in succession after the polygon motor was stabilized. |
- The connector is not properly connected or the wire is faulty.
- The Laser unit defective is faulty.
- The firmware is faulty.
- The main/engine PCB (PCB1) is faulty.
|
- Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
Laser unit (CY) - Main/engine PCB (PCB1) - Replace the laser unit (CY).
- Upgrade the engine firmware to the latest version.
- Replace the main/engine PCB (PCB1).
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SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
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SC220-01 SC220-02 SC220-03 SC220-04 | D | Leading Edge: LD synchronization detection error (01: Bk, 02: C, 03: M, 04: Y) |
The leading edge LD synchronization detection signal was not output within the specified time (sec.). Error detection timing; During the startup operation of the machine or during printing. |
- Laser unit defective (Synchronization optical system defective, LDB (PCB12/PCB14/PCB16/PCB18) defective, LD defective)
- BiCU (PCB2) defective (Image writing ASIC defective)
- LDB (PCB12/PCB14/PCB16/PCB18) – BiCU (PCB2) harness broken, or connector disconnected
|
- Turn the main power OFF/ON.
- Check for condensation on the mirrors and lenses.
- Reconnect the connectors between LDB (PCB12/PCB14/PCB16/PCB18) and BiCU (PCB2).
- Replace the laser unit.
- Replace the BiCU (PCB2).
- Replace the harness between LDB (PCB12/PCB14/PCB16/PCB18) and BiCU (PCB2).
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SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
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SC230-01 SC230-02 SC230-03 SC230-04 | D | FGATE*1: Does not turn ON.(01: Bk, 02: C, 03: M, 04: Y) |
FGATE signal was not output even though it is time to start writing. Error detection timing; During printing. |
- The BiCU (PCB2) and the controller board (PCB3) are not properly connected.
- BiCU (PCB2) defective (Image writing ASIC defective)
|
- Turn the power OFF and then ON.
- Check the connection between the BiCU (PCB2) and the controller board (PCB3).
- Replace the BiCU (PCB2).
|
(*1)FGATE: Signals used between the controller and the engine in order to send the information about the sub scan length of the page to be printed.
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
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SC230-11 SC230-12 SC230-13 SC230-14 | D | FGATE*1: Does not turn ON: Image Transfer Error (11: Bk, 12: C, 13: M, 14: Y) |
FGATE signal was not output even though it is time to start writing. Error detection timing; During printing. |
- The BiCU (PCB2) and the controller board (PCB3) are not properly connected.
- BiCU (PCB2) defective (Image writing ASIC defective)
|
- Turn the power OFF and then ON.
- Check the connection between the BiCU (PCB2) and the controller board (PCB3).
- Replace the BiCU (PCB2).
|
(*1)FGATE: Signals used between the controller and the engine in order to send the information about the sub scan length of the page to be printed.
SC NO. | Type | Error Name/Error Condition/Major Cause/Solution |
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SC231-01 SC231-02 SC231-03 SC231-04 | D | FGATE*1: Does not turn OFF.(01: Bk, 02: C, 03: M, 04: Y) |
FGATE signal does not turn off even though it is time to stop writing. Error detection timing; During printing. |
- The BiCU (PCB2) and the controller board (PCB3) are not properly connected.
- BiCU (PCB2) defective (Image writing ASIC defective)
|
- Turn the power OFF and then ON.
- Check the connection between the BiCU (PCB2) and the controller board (PCB3).
- Replace the BiCU (PCB2).
|
(*1)FGATE: Signals used between the controller and the engine in order to send the information about the sub scan length of the page to be printed.
SC NO. | Type | Error Name/Error Condition/Major Cause/Solution |
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SC240-01 SC240-02 SC240-03 SC240-04 | D | LD Error (01: Bk, 02: C, 03: M, 04: Y) |
LD driver initialization process was not completed properly. Error detection timing; During machine startup. |
- LDB (PCB12/PCB14/PCB16/PCB18) harnesses are not properly connected.
- LD degradation
- LDB (PCB12/PCB14/PCB16/PCB18) defective
- LDB (PCB12/PCB14/PCB16/PCB18) harnesses defective
|
- Turn the power OFF and then ON.
- Check the connection between the LDB (PCB12/PCB14/PCB16/PCB18) and the BiCU (PCB2).
- Replace the laser unit.
- Replace the harness between the LDB (PCB12/PCB14/PCB16/PCB18) and the BiCU (PCB2).
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SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
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SC260-01 | C | Laser unit thermistor KM (TH3) error |
The sensor input sampling exceeds the reference value. (After detection, controlled at 25 °C / 77.0 °F) |
- The connector is not properly connected or the wire is faulty.
- The laser unit is faulty.
- The firmware is not the latest version.
- The main/engine PCB (PCB1) is faulty.
|
- Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
Laser unit (KM) - Main/engince PCB (PCB1) - Replace the laser unit (KM).
- Upgrade the engine firmware to the latest version.
- Replace the main/engine PCB (PCB1).
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SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
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SC260-02 | C | Laser unit thermistor CY (TH4) error |
The sensor input sampling exceeds the reference value. (After detection, controlled at 25 °C / 77.0 °F) |
- The connector is not properly connected or the wire is faulty.
- The laser unit is faulty.
- The firmware is not the latest version.
- The main/engine PCB (PCB1) is faulty.
|
- Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
Laser unit (CY) - Main/engince PCB (PCB1) - Replace the laser unit (CY).
- Upgrade the engine firmware to the latest version.
- Replace the main/engine PCB (PCB1).
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SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
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SC271-00 | D | Laser unit cleaning motor (M10) error |
Excess current was detected for 5 seconds continuously during the laser unit cleaning motor (M10) operation. |
- The laser unit cleaning drive gear or the cleaning spiral does not smoothly rotate due to the load.
- The laser unit cleaning drive gear or the cleaning spiral is deformed or there is a fault in them.
- The connector is not properly connected or the wire is faulty.
- The laser unit cleaning motor (M10) is not properly attached, or it is faulty.
- The firmware is not the latest version.
- The main/engine PCB (PCB1) is faulty.
|
- Execute laser scanner cleaning.
- Clean the laser unit cleaning drive gear and the cleaning spiral, and then apply grease to these parts.
- Replace the laser unit.
- Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
Laser unit cleaning motor (M10) - Engine relay PCB (PCB21) - Reattach the laser unit cleaning motor (M10). If it is not repaired, replace it.
- Upgrade the engine firmware to the latest version.
- Replace the main/engine PCB (PCB1).
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