SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC202-01

D

Polygon Motor (M1) Error at Machine Startup (Black/Magenta)

The steady signal of the motor does not turn on after passing 6s since the polygon motor starts up.

  • The connector is not properly connected or the wire is faulty.
  • The Laser unit defective is faulty.
  • The firmware is faulty.
  • The main/engine PCB (PCB1) is faulty.
  1. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
    Laser unit (KM) - Main/engine PCB (PCB1)
  2. Replace the laser unit (KM).
  3. Upgrade the engine firmware to the latest version.
  4. Replace the main/engine PCB (PCB1).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC202-02

D

Polygon Motor (M1) Error during Operation (Black/Magenta)

The steady signal of the motor turns off for 6s in succession after the polygon motor was stabilized.

  • The connector is not properly connected or the wire is faulty.
  • The Laser unit defective is faulty.
  • The firmware is faulty.
  • The main/engine PCB (PCB1) is faulty.
  1. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
    Laser unit (KM) - Main/engine PCB (PCB1)
  2. Replace the laser unit (KM).
  3. Upgrade the engine firmware to the latest version.
  4. Replace the main/engine PCB (PCB1).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC203-01

D

Polygon Motor (M1) Error at Machine Startup (Cyan/Yellow)

The steady signal of the motor does not turn on after passing 6s since the polygon motor starts up.

  • The connector is not properly connected or the wire is faulty.
  • The Laser unit defective is faulty.
  • The firmware is faulty.
  • The main/engine PCB (PCB1) is faulty.
  1. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
    Laser unit (CY) - Main/engine PCB (PCB1)
  2. Replace the laser unit (CY).
  3. Upgrade the engine firmware to the latest version.
  4. Replace the main/engine PCB (PCB1).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC203-02

D

Polygon Motor (M1) Error during Operation (Cyan/Yellow)

The steady signal of the motor turns off for 6s in succession after the polygon motor was stabilized.

  • The connector is not properly connected or the wire is faulty.
  • The Laser unit defective is faulty.
  • The firmware is faulty.
  • The main/engine PCB (PCB1) is faulty.
  1. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
    Laser unit (CY) - Main/engine PCB (PCB1)
  2. Replace the laser unit (CY).
  3. Upgrade the engine firmware to the latest version.
  4. Replace the main/engine PCB (PCB1).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC220-01

SC220-02

SC220-03

SC220-04

D

Leading Edge: LD synchronization detection error (01: Bk, 02: C, 03: M, 04: Y)

The leading edge LD synchronization detection signal was not output within the specified time (sec.).

Error detection timing; During the startup operation of the machine or during printing.

  • Laser unit defective (Synchronization optical system defective, LDB (PCB12/PCB14/PCB16/PCB18) defective, LD defective)
  • BiCU (PCB2) defective (Image writing ASIC defective)
  • LDB (PCB12/PCB14/PCB16/PCB18) – BiCU (PCB2) harness broken, or connector disconnected
  1. Turn the main power OFF/ON.
  2. Check for condensation on the mirrors and lenses.
  3. Reconnect the connectors between LDB (PCB12/PCB14/PCB16/PCB18) and BiCU (PCB2).
  4. Replace the laser unit.
  5. Replace the BiCU (PCB2).
  6. Replace the harness between LDB (PCB12/PCB14/PCB16/PCB18) and BiCU (PCB2).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC230-01

SC230-02

SC230-03

SC230-04

D

FGATE*1: Does not turn ON.(01: Bk, 02: C, 03: M, 04: Y)

FGATE signal was not output even though it is time to start writing.

Error detection timing; During printing.

  • The BiCU (PCB2) and the controller board (PCB3) are not properly connected. 
  • BiCU (PCB2) defective (Image writing ASIC defective)
  • Turn the power OFF and then ON.
  • Check the connection between the BiCU (PCB2) and the controller board (PCB3).
  • Replace the BiCU (PCB2).

(*1)FGATE: Signals used between the controller and the engine in order to send the information about the sub scan length of the page to be printed.

 

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC230-11

SC230-12

SC230-13

SC230-14

D

FGATE*1: Does not turn ON: Image Transfer Error (11: Bk, 12: C, 13: M, 14: Y)

FGATE signal was not output even though it is time to start writing.

Error detection timing; During printing.

  • The BiCU (PCB2) and the controller board (PCB3) are not properly connected. 
  • BiCU (PCB2) defective (Image writing ASIC defective)
  • Turn the power OFF and then ON.
  • Check the connection between the BiCU (PCB2) and the controller board (PCB3).
  • Replace the BiCU (PCB2).

(*1)FGATE: Signals used between the controller and the engine in order to send the information about the sub scan length of the page to be printed.

 

SC NO.

Type

Error Name/Error Condition/Major Cause/Solution

SC231-01

SC231-02

SC231-03

SC231-04

D

FGATE*1: Does not turn OFF.(01: Bk, 02: C, 03: M, 04: Y)

FGATE signal does not turn off even though it is time to stop writing.

Error detection timing; During printing.

  • The BiCU (PCB2) and the controller board (PCB3) are not properly connected. 
  • BiCU (PCB2) defective (Image writing ASIC defective)
  • Turn the power OFF and then ON.
  • Check the connection between the BiCU (PCB2) and the controller board (PCB3).
  • Replace the BiCU (PCB2).

(*1)FGATE: Signals used between the controller and the engine in order to send the information about the sub scan length of the page to be printed.

 

SC NO.

Type

Error Name/Error Condition/Major Cause/Solution

SC240-01

SC240-02

SC240-03

SC240-04

D

LD Error (01: Bk, 02: C, 03: M, 04: Y)

LD driver initialization process was not completed properly.

Error detection timing; During machine startup.

  • LDB (PCB12/PCB14/PCB16/PCB18) harnesses are not properly connected.
  • LD degradation
  • LDB (PCB12/PCB14/PCB16/PCB18) defective
  • LDB (PCB12/PCB14/PCB16/PCB18) harnesses defective
  • Turn the power OFF and then ON.
  • Check the connection between the LDB (PCB12/PCB14/PCB16/PCB18) and the BiCU (PCB2).
  • Replace the laser unit.
  • Replace the harness between the LDB (PCB12/PCB14/PCB16/PCB18) and the BiCU (PCB2).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC260-01

C

Laser unit thermistor KM (TH3) error

The sensor input sampling exceeds the reference value. (After detection, controlled at 25 °C / 77.0 °F)

  • The connector is not properly connected or the wire is faulty.
  • The laser unit is faulty.
  • The firmware is not the latest version.
  • The main/engine PCB (PCB1) is faulty.
  1. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
    Laser unit (KM) - Main/engince PCB (PCB1)
  2. Replace the laser unit (KM).
  3. Upgrade the engine firmware to the latest version.
  4. Replace the main/engine PCB (PCB1).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC260-02

C

Laser unit thermistor CY (TH4) error

The sensor input sampling exceeds the reference value. (After detection, controlled at 25 °C / 77.0 °F)

  • The connector is not properly connected or the wire is faulty.
  • The laser unit is faulty.
  • The firmware is not the latest version.
  • The main/engine PCB (PCB1) is faulty.
  1. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
    Laser unit (CY) - Main/engince PCB (PCB1)
  2. Replace the laser unit (CY).
  3. Upgrade the engine firmware to the latest version.
  4. Replace the main/engine PCB (PCB1).

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC271-00

D

Laser unit cleaning motor (M10) error

Excess current was detected for 5 seconds continuously during the laser unit cleaning motor (M10) operation.

  • The laser unit cleaning drive gear or the cleaning spiral does not smoothly rotate due to the load.
  • The laser unit cleaning drive gear or the cleaning spiral is deformed or there is a fault in them.
  • The connector is not properly connected or the wire is faulty.
  • The laser unit cleaning motor (M10) is not properly attached, or it is faulty.
  • The firmware is not the latest version.
  • The main/engine PCB (PCB1) is faulty.
  1. Execute laser scanner cleaning.
  2. Clean the laser unit cleaning drive gear and the cleaning spiral, and then apply grease to these parts.
  3. Replace the laser unit.
  4. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.
    Laser unit cleaning motor (M10) - Engine relay PCB (PCB21)
  5. Reattach the laser unit cleaning motor (M10). If it is not repaired, replace it.
  6. Upgrade the engine firmware to the latest version.
  7. Replace the main/engine PCB (PCB1).