EXX shows an error code.
(This error is generated if update was performed when a printer application startup card is removed after system startup. An error indicating failure of card access is displayed on the screen.)
For error codes, refer to the following table:
Error Code List
Code | Contents | Solutions |
|---|
20 | Physical address mapping cannot be performed. | - Switch the main power supply off and on to try again.
- Re-insert the SD card to reboot it.
- Replace the controller board (PCB3) if the above solutions do not solve the problem.
|
21 | Insufficient memory for the download | - Switch the main power supply off and on to try again.
- Replace the controller board (PCB3) if the updating cannot be done by switching the power off and on.
|
23 | Error occurred when ROM update program started | Controller program abnormal. If the second attempt fails, replace controller board (PCB3). |
22 | Decompression of compressed data failed. | - Switch the main power supply off and on to try again.
- Replace the SD card used for the update.
- Replace the controller board (PCB3) if the above solutions do not solve the problem.
|
24 | SD card access error | - Re-insert the SD card.
- Switch the main power supply off and on to try again.
- Replace the SD card used for the update.
- Replace the controller board (PCB3) if the above solutions do not solve the problem.
|
31 | Data incorrect for continuous download | Insert the SD card with the remaining data required for the download, then re-start the procedure. |
32 | The SD card used after download suspension is incorrect. SD cards are different between the one which was inserted before power interruption and the one which was inserted after power interruption. | - Insert the SD card containing the same program as when the firmware update was suspended, and then switch the main power supply off and on to try again.
- There is a possibility that the SD card is damaged if the update cannot be done after the correct SD card has been inserted. In this case, try again with a different SD card.
- Replace the controller board (PCB3) if the above solutions do not solve the problem.
Replace all relevant boards if the update is done for the BiCU (PCB2).
Replace the operation panel unit if the update is done for the operation panel.
|
33 | Card version error. The wrong card version is downloaded. | - Install the correct ROM update data for each version in the SD card.
|
34 | Destination error. A card for the wrong destination is inserted. | - Install the correct ROM update data for each destination (JPN/ EXP/ OEM) in the SD card.
|
35 | Model error. A card for the wrong model is inserted. | - Install the correct ROM update data for each model in the SD card.
|
36 | Module error. The program to be downloaded does not exist on the main unit. The download destination specified by the card does not match up to the destination for the main unit’s program. | - Install the program to be updated in advance.
- There is a possibility that the SD card containing the program to be updated has not been mounted. Check to confirm that the SD card has been correctly mounted.
- The SD card is incorrect if the program to be updated has been correctly installed. In this case, insert the correct SC card.
|
38 | The version of the downloaded program has not been authorized for the update. | - Make sure that the program to be overwritten is the specified version.
|
40 | Engine download fails. | - Switch the main power supply off and on to try again.
- If the download fails again, replace the controller board (PCB3) and the BiCU (PCB2).
|
44 | The data to be overwritten cannot be accessed when controller-related programs are downloaded. | - Switch the main power supply off and on to try again.
- Install the correct ROM update data in the SD card.
- Replace the controller board (PCB3) if the data to be overwritten is contained on the controller board (PCB3).
|
49 | Firmware updates are currently prohibited. | - The setting of Update Firmware in the Administrator Tools has been set to [Prohibit] by an administrator. Amend the setting to [Do not Prohibit] and try again.
|
50 | The results of the electronic authorization check have rejected the update data. | - Install the correct ROM update data in the SD card.
|
- The PDF firmware installed as standard contains a program required to print PS3 data as default. However, this PS3 program is normally disabled.
- The PS3 firmware is a dongle (key) which enables PS3 data printing functions. When the PS3 firmware is installed, the PS3 program in the PDF firmware is enabled. Due to this specification, the self-diagnosis result report shows the ROM part number/software version of the PDF firmware contained in the PS3 program.