System Problem-1

Symptom:

Clock is slow; time listed on Configuration page is earlier or later than the actual time

Possible cause:

One of the following:

  • Missing or dead battery on the motherboard
  • Faulty motherboard

Suggested action:

  1. Replace the battery on the motherboard, and then update the time in E-25C Setup.
    For information on how to check and set the time and date on the E-25C, see “Adjusting the System Date and Time”.
  2. Replace the motherboard. [Link to Motherboard]

System Problem-2

Symptom:

System performs slowly or hangs periodically.

Possible cause:

  • Missing or faulty DIMM(s), DIMM installed in wrong slot, or faulty DIMM connections
  • Faulty HDD
  • Overheated or faulty CPU
  • Faulty motherboard

Suggested action:

  1. Check that the DIMM is installed in the correct slot.
  2. Reseat to remove any oxidation on the connector.
  3. Reseat the cables to the HDD.
  4. Replace the HDD cable.
  5. Replace the HDD. [Link to Hard Disk Drive (HDD)]
  6. Make sure that the CPU on the motherboard is present and firmly seated and that the fan cable is connected.
  7. Replace the CPU. [Link to CPU and Cooling Assembly]
  8. Replace the motherboard. [Link to Motherboard]

System Problem-3

Symptom:

Chassis fan is noisy, or is not spinning.

Possible cause:

Fan is faulty

Suggested action:

Replace the chassis fan.