LED Error Codes Related To the Fiery Clone Tools / Fiery System Restore

The LED error codes flash "EE", then the error code and repeats when an error occurs.

LED error code	Operation type	Description	Suggested action
11	-	Failed to retrieve product information.	It is not a Fiery Controller. If the Fiery Controller is found, the hardware might not have initialized properly to retrieve the product name.
02	-	Unsupported Fiery Controller	Product information is found, but Fiery Clone Tool does not support this product.
03	-	Incorrect number of disks detected.	Check the Fiery Controller to verify HDD installation. An incorrect disk configuration was detected, which is not supported by Fiery Clone Tools for Embedded Servers.
05	Backup	Insufficient USB flash disk space	Make sure that the USB flash drive has enough space for the cloned image when you back up the Fiery Controller.
08	Backup	File operation error. I/O error when writing to the USB.	Run Windows Disk Error Check on the USB flash drive. Prepare the USB flash drive again using the Fiery USB Setup Tool.
09	-	Missing HDD	Check the Fiery Controller to verify HDD installation.
0F	Backup	Failed to write to USB flash drive, or error reading from HDD.	Run Windows Disk Error Check on the USB flash drive. Prepare the USB flash drive again using the Fiery USB Setup Tool. Check the HDD if USB flash drive is working properly, then try again.
10	-	Failed to read service switch position	Check if the service switch cable is connected properly to the motherboard.
20	Backup	Encountered an unsupported file system on the Fiery Controller	The Fiery Controller is not properly installed. Reinstall the Fiery Controller. If Fiery Clone Tool cannot read the HDD partition, then the backup procedure cannot be performed.
21	Backup and restore	Failed to mount HDD partition	The Fiery Controller is not properly installed. Reinstall the Fiery Controller. If Fiery Clone Tool cannot mount the HDD partition, then the backup procedure cannot be performed.
30	Backup	Some Fiery files are missing (corrupt installation).	The Fiery Controller might not be running properly. Reinstall the Fiery Controller.
31	Backup	Detected multiple USB drives (only allow one USB flash drive to be inserted).	Remove all USB flash drives that are connected to the Fiery Controller, and insert only the bootable USB flash drive for the backup or restore process.
40	Restore	No valid image(s) to restore	Check the USB flash drive to verify that you have the correct cloned image file for the Fiery Controller.
41	Restore	Cloned image file is for the correct product, but feature set does not match.	Check the USB flash drive to verify that you have the correct cloned image file that match the same feature set for the Fiery Controller.
42	Restore	Cloned image file is for the correct product, but HDD is too small.	Make sure to install the HDD that has the default factory size for storage (meets the minimum HDD space requirement for Fiery Clone Tool), or greater.
43	Restore	Failed to format HDD	Replace the HDD.
44	Restore	The USB flash drive may have a corrupted cloned image file, or your HDD cannot be accessed.	Run Windows Disk Error Check on the USB flash drive. Prepare the USB flash drive again using the Fiery USB Setup Tool. Use another computer with an external connection to format the HDD, if Fiery Clone Tool cannot write to the HDD. If the above actions do not work, replace the HDD.
45	-	Failed to install bootloader	Use another computer with an external connection to format the HDD, if Fiery Clone Tool cannot write to the HDD. If the above actions do not work, replace the HDD.

If you must log a support request, please include the History Log, which contains details on the backup or restore performed, such as the image file used, duration, and error codes. The History Log helps EFI identify the source of the error and may lead to a quicker problem resolution.
The History Log is saved on the USB flash drive as fcte_history.log and can be viewed with a text reader, for example, the WordPad.