You may use one of the following when you have problems with the system software or the HDD.
Clear Server:
Deletes all queued print jobs from the E-25C.
Restore Default Fiery Settings (Configure) /Factory Defaults (Operation Panel):
Returns customized configuration settings to the default settings. System patches and items created and registered via Command WorkStation will remain.
Restore Factory Default Image:
Restores the E-25C factory default image using the image stored in the E-25C internal HDD or external USB flash drive. All Setup configurations as well as all custom files, jobs, logs, and templates stored on the E-25C HDDs are deleted. Factory default image can also be backed up on a USB flash drive [Link to Backup/Restore]. It is recommended to store the factory backup image on an external device such as a USB device.
System Software Reinstallation/Upgrade:
Reinstalls the E-25C system software either from a USB flash drive or a Windows Computer over network. All Setup configurations as well as all custom files, jobs, logs, and templates stored on the E-25C HDDs are deleted.
Backup/Restore:
Backs up the customized E-25C system image to the internal HDD or an external USB flash drive and restores them as necessary. [Link to Backup/Restore]
The following table shows whether the data on the E-25C will remain or be deleted when each of these features are used.
Clear Server | Restore Default Fiery Setting (Configure) | Factory Defaults (Operation Panel) | Restore Factory Default Image | System Software Reinstallation / Upgrade | |
|---|---|---|---|---|---|
Operation | Command WorkStation | Configure | Operation Panel | Service Switch Operation Or WebTools | Network Installation USB Installation |
Instruction | Configuration and Setup Guide | [Link to Restoring the Default Fiery Settings (Operation Panel) ] | [Link to Restoring the Factory Default System Image File from the E-25C HDD Recovery Folder] | [Link to System Software Installation Procedure] | |
Server Option Activated Information | Not Deleted | Not Deleted | Not Deleted | Not Deleted | Not Deleted |
Administrator Password | Unchanged | Return to Default | Return to Default | Return to Default | Return to Default |
Patches (Fiery system) | Not Deleted | Not Deleted | Not Deleted | Deleted | Deleted |
Patches (OS, Security) | Not Deleted | Not Deleted | Not Deleted | Deleted | Deleted |
Sever Configuration | Unchanged | All settings return to default except for: | All settings return to default. You are prompted to select the language. | All settings return to default. You are prompted to select the language. | All settings return to default. You are prompted to select the language. |
User & Groups and Access Rights | Unchanged | Return to Default | Return to Default | Return to Default | Return to Default |
Active Jobs | Optional | Deleted | Deleted | Deleted | Deleted |
Queued Jobs (Hold) | Optional | Deleted | Deleted | Deleted | Deleted |
Queued Jobs (Printed) | Optional | Deleted | Deleted | Deleted | Deleted |
Archived Jobs | Optional | Deleted | Deleted | Deleted | Deleted |
Scanned Jobs (in Mailbox) | Optional | Not Deleted | Deleted | Deleted | Deleted |
Job Log | Optional | Deleted | Deleted | Deleted | Deleted |
FTP & Email Logs | Optional | Deleted | Deleted | Deleted | Deleted |
FreeForm Masters | Optional | Not Deleted | Deleted | Deleted | Deleted |
Downloaded Fonts (PS) | Not Deleted | Not Deleted | Not Deleted | Deleted | Deleted |
Added Custom Papers in the Paper Catalog | Not Deleted | Not Deleted | Deleted | Deleted | Deleted |
Other Settings / Registered items via CWS | Unchanged | Unchanged | Unchanged | Deleted or return to default | Deleted or return to default |
- Upgrade in “System Software Reinstallation/Upgrade” refers to the act of upgrading the software to newer versions and does not refer to application of patches. Applying patches will not delete any data.
Before you use any of the above features, make sure to inform the site administrator that the following data and settings will be deleted. Save the data in advance and reinstall after using the features.
Jobs:
Ask the site administrator to use the Archive Manager (Command WorkStation) to archive jobs and save them to an archive folder created on the client computer's HDD, on a removable media, or network location.
An archived job contains the original source file that was received by E-25C, along with the job properties (the job ticket) that were set for the job.
They can be re-imported to the E-25C after software installation. For more information see Command WorkStation help.
Job Log:
The site administrator can use Command WorkStation to save a current list of jobs (not the actual jobs) from the Job Log.
Fonts:
When you reinstall system software or restore the factory default image file, all fonts on the HDDs are deleted. Resident fonts are reinstalled when you reinstall system software. Any customer-supplied fonts must be reinstalled by the site administrator (see Command WorkStation Help).
To determine which additional fonts were downloaded to the E-25C, print the Font List before you reinstall the system software and again after you complete the system software installation. Any fonts not listed after installation will need to be reinstalled. For more information about managing fonts, see Command WorkStation Help.
Configuration page:
Before you reinstall a new version of system software, print the Configuration page. The Configuration page provides a record of the customer’s current Setup configurations.
Backing up and restoring the configuration:
Always back up the current E-25C configuration before you reinstall system software. After the installation is complete, be sure to restore the configuration that you saved earlier.
Compatibility:
After you upgrade system software, remind the site administrator to upgrade user software on all computers connected to the E-25C. Using old user software with new system software may negatively affect the system.