Cannot Exit SP Mode While Establishing a Session with the IPDS Print Server

Symptom

When printing from the IPDS host system, the IPDS keeps the session after the print job completes. If the CEs enter into the SP mode in this condition, they cannot exit the SP mode until the session is disconnected.

Solution

Do not enter the SP mode while an IPDS session is established.

Do one of the following when you cannot exit the SP mode:

• Terminate the session through an IPDS host system such as Infoprint Manager.
• Disconnect the network cable that connects to the print server. (This can terminate the IPDS session.)