The print server automatically captures all the data needed to diagnose software problems when it encounters a program check or fatal error. You can also save a trace whenever you find anything unusual.
Trace data includes event logs, printer configuration, software component traces, and optionally captured data. The trace information is saved to an archive file system for using by service representatives. In some cases the service representative might need to access this archive.
Traces can be saved from the printer and the console screen.