The following features are available as options for mail sending: entering a subject, designating the level of importance, confirming reception of the mail.

Subject and Level of Importance

You can enter a subject message with: TX Mode> Subject

The Subject entry for the mail being sent is limited to 128 characters. The subject can also be prefixed with a "Confidential", "Urgent", "Please phone" or "Copy to corres. Section" notation.

- How the Subject Differs According to Mail Type -

Mail Type

Item 1

Item 2

Item 3

Subject Entry

---

Entry Condition

Fax Message No.

+

File No.

No Subject Entry

 

1. "CSI" ("RTI")

2. "RTI"

CSI not registered

3. "CSI"

RTI not registered

4. None

CSI, RTI not registered

Confirmation of Reception

From

1. "CSI" ("RTI")

Normal:

Return Receipt (dispatched).

You can select "displayed" with IFAX SW02 Bits 2 and 3.

2. "RTI"

CSI not registered

3. "CSI"

RTI not registered

Error:

Return Receipt (processed/error)

4. None

CSI, RTI not registered

Mail delivery, memory transfer, SMTP receiving and delivery

From

RTI or CSI of the station designated for delivery

Mail delivery

Fax Message No. + File Number

RTI or CSI of sender

Mail sending from G3 memory

Mail address of sender

Memory sending

Mail address of sender

SMTP receiving and delivery (Off Ramp Gateway)

Mail error notification

---

Error Message No. xxxx From CSI (RTI)

Items 1, 2, and 3 in the table above are in the Subject.

- Subjects Displayed on the PC -

E-mail Messages

After entering the subject, you can enter a message with: TX Mode> Text

An e-mail message (up to 5 lines) can be pre-registered with: User Tools> System Settings> File Transfer> Program/Change/Delete E-mail Message

- Limitations on Entries -

Item

Maximum

Number of Lines

5 lines

Line Length

80 characters

Name Length

20 characters

Message Disposition Notification (MDN)

For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – E-mail Options

The network system administrator can confirm whether a sent mail has been received correctly or not. This confirmation is done in four steps.

  1. Send request for confirmation of mail reception. To enable or disable this request (known as MDN): TX Mode> Reception Notice
  2. Mail reception (receive confirmation request)
  3. Send confirmation of mail reception
  4. Receive confirmation of mail reception

The other party's machine will not respond to the request unless the two conditions below are met:

  • The other party's machine must be set up to respond to the confirmation request.
  • The other party's machine must support MDN (Message Disposition Notification).

- Setting up the Receiving Party -

The receiving party will respond to the confirmation request if:

  1. The "Disposition Notification To" field is in the received mail header (automatically inserted in the 4th line in the upper table on the previous page, if MDN is enabled), and
  2. Sending the disposition notification must be enabled (User Parameter Setting SW21 (15 [H]) Bit 1 for this model). The content of the response is as follows:

    Normal reception:

    "Return Receipt (dispatched)" in the Subject line

    IFAX SW02 (Bit 2, 3)

    "Return Receipt (displayed)" in the Subject line

    Error:

    "Return Receipt (processed/error)" in the Subject line

Handling Reports

- Sending a Request for a Return Receipt by Mail -

After the mail sender transmits a request for a return receipt, the mail sender's journal is annotated with two hyphens (--) in the Result column and a "Q" in the Mode column.

- Mail Receipt (Request for Receipt Confirmation) and Sending Mail Receipt Response -

After the mail receiver sends a response to the request for a return receipt, the mail receiver's journal is annotated with two hyphens (--) in the Result column and an "A" in the Mode column.

- Receiving the Return Receipt Mail -

  • After the mail sender receives a return receipt, the information in the mail sender's journal about the receipt request is replaced, i.e. the journal is annotated with "OK" in the Result column.
  • When the return receipt reports an error, the journal is annotated with an "E" in the Result column.
  • The arrival of the return receipt is not recorded in the journal as a separate communication. Its arrival is only reported by the presence of "OK" or "E" in the Result column.
  • If the mail address used by the sender specifies a mailing list (i.e., a Group destination; the machine sends the mail to more than one location. See "How to set up Mail Delivery"), the Result column of the Journal is updated every time a return receipt is received. For example, if the mailing list was to 5 destinations, the Result column indicates the result of the communication with the 5th destination only. The results of the communications to the first 4 destinations are not shown.
    Exceptions:
    If one of the communications had an error, the Result column will indicate E, even if subsequent communications were OK.
    If two of the communications had an error, the Journal will indicate the destination for the first error only.

- Report Sample -