Check Point | Troubleshooting Procedures | |
1 | LAN cable connected? | Check the LAN cable connection. |
2 | Firewall/NAT installed? | The firewall cannot be breached. Send by another method (Fax, Internet Fax) |
3 | VoIP Gateway installed correctly? | Contact the network administrator. |
4 | VoIP Gateway power turned ON? | Contact the network administrator. |
5 | IP address/host name of specified VoIP Gateway correct on sender’s side? | Request the remote fax to check the IP address/host name. |
6 | DNS server registered when host name specified on sender side? | Contact the network administrator. |
7 | Network bandwidth too narrow? | Request the network administrator to increase the bandwidth. |
8 | G3 fax connected? | Check that G3 fax is connected. |
9 | G3 fax power turned ON? | Check that G3 fax is ON. |