Check Point

Action

1

LAN cable connected?

Check the LAN cable connection.

2

Firewall/NAT is installed?

Cannot breach the firewall. Request the remote fax to send by using another method (Fax, Internet Fax)

3

VoIP Gateway installed correctly?

Contact the network administrator.

4

VoIP Gateway power switched on?

Contact the network administrator.

5

IP address/host name of specified VoIP Gateway correct on sender’s side?

Request the remote fax to check the IP address/host name.

6

DNS server registered when host name specified on sender side?

Contact the network administrator.

7

Network bandwidth too narrow?

Request the network administrator to increase the bandwidth.

8

G3 fax connected?

Check that G3 fax is connected.

9

G3 fax power switched on?

Check that G3 fax is switched on.