The model without HDD does not have space to store device logs. To store device logs on such a model, insert an SD card into the service slot on the back of the machine.

  • It is recommended to use the SD card (8 GB or 16GB) provided as a service part. The part number of the SD card that is registered as a service part is "B6455040"(8 GB) and "B6455060"(16 GB).
  • In SP C361SFNw, the micro SD card on the controller board cannot be used for storing device logs. To store device logs, insert an SD card into the service slot.

  1. Insert the SD card into the service SD card slot.
  2. Turn ON the main power.
  3. Enter SP mode.
  4. Set SP5-858-001 (Save Machine Info) to "1 (ON)"
  5. Set SP5-858-002 (Target) to "1 (SD)"
  6. Execute SP5-858-003 (Make LogTrace Dir)

  7. Turn the power switch OFF and ON.
    After the power switch is turned on, the machine starts to store the device logs on the SD card. However, because the logs on this SD card are not organized, the procedure to retrieve the logs with the other SD card via the operation panel (next section) is required.

    If you set SP5-858-002 (Target) to "0 (HDD)" in Step 5, when an SC occurs, only the log entry of the device related to the SC is stored in the eMMC without storing a log entry in the SD card.

    When the controller board is broken, the log cannot be stored in the eMMC.