Target Part/SP No.: Bypass/Duplex motor / SP5-804-071 (Duplex Bypass Motor: CW: Standard Speed)

Cause verification

Problem Judgement

Turn the referenced motor OFF with OUTPUT

Drive sound heard

Turn the referenced motor ON with OUTPUT

Drive sound not heard

Solution:

  • Reconnect the connector.
  • Replace the motor.
  • Replace the Paper Transport IOB.
  • Replace the harness.
Checking paper status, pick-up roller, feed roller, and friction roller for the bypass tray
Check the paper position (Check whether or not the leading edge of the paper, side paper guide, and end paper guide are positioned according to the manual.)
  • Check the paper orientation.
  • Turn the paper in the feed tray upside down.
Check if the paper has reached the maximum stackable limit of the side paper guide.Reduce the paper to below the stackable limit.

Check if the sheets are stuck to each other due to edge roughness, coating, stain, or temperature.

Fan the paper

Check if extra thin paper or thick paper exceeding the supported paper thickness is being used.Use a supported paper type.
Check if the paper thickness and size are detected correctly.Set the paper thickness and size to the correct value.
Check if the paper being used produces a lot of paper dust.Change the paper type (if possible).
Check if the paper roller is stained with paper dust.Clean the pick-up roller, feed roller, and friction roller for bypass tray.