Symptom | Possible cause | Necessary actions |
|---|---|---|
C, M, or Y is missing. | Defective PCDU | Replace the PCDU. |
Loose connection between printer cartridge and BiCU | Replace the drum positioning cover. | |
Image transfer belt not contacting PCDU | Check the belt tension unit. | |
Defective the drum motor: CMY | Replace the drum motor: CMY. | |
Defective BiCU | Replace the BiCU. |