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Toner scattered

Symptom

The toner spreads under the horizontal lines.

Solution 1

Change the paper type setting to thicker with the procedure below.

  • MP 501/601

    1. Press the [User Tools] icon on the operation panel.

    2. Press [Tray Paper Settings].

    3. Press [Next].

    4. Select the tray from [Tray Paper Size: Tray 1] to [Tray Paper Size: Tray 5] for which you want to change the paper type.

    5. Change the paper type setting to thicker in [Paper Thickness].

  • SP 5300/5310

    1. Press the [Menu] key on the control panel.

    2. Select [Paper Input] -> Press [OK]

    3. Select the tray from [Tray Paper Size: Tray 1] to [Tray Paper Size: Tray 5] for which you want to change the paper type -> Press [OK]

    4. Change the paper type setting to thicker -> Press [OK]

      The setting is complete when specifying the following types of paper:

      Thin Paper, Plain Paper, Plain Paper 2, Middle Thick, Thick Paper 1, Thick Paper 2, Thick Paper 3, Special Paper 1, Special Paper 2, Special Paper 3

    5. If you have selected [Recycled Paper], [Color Paper], [Letterhead], [Label Paper], [Envelope], or [Preprinted Paper] for the paper type, press [Escape].

    6. Select [Maintenance] -> Press [OK]

    7. Select [General Settings] -> Press [OK]

    8. Select the paper thickness setting for the specified paper type -> Press [OK]

    9. Select the tray where the specified type of paper is loaded -> Press [OK]

      If you selected [Letterhead Setting], [Label Paper Setting], or [Envelope Setting] in Step 8, you can specify the paper thickness for each tray separately. For other paper types, the specified paper thickness is applied to all trays.

    10. Change the paper type setting to thicker -> Press [OK]

Solution 2

Enable the scattered toner prevention function with SP1-891-xxx (Scattering Control).

Change the value of the tray which you want to adjust from "0" to "1".

SP No.

SP Name

Adjustment Range

SP1-891-001

Scattering Control: Main

0 or 1

(0: Disable, 1: Enable)

SP1-891-002

Scattering Control: Option Tray 1

SP1-891-003

Scattering Control: Option Tray 2

SP1-891-004

Scattering Control: Option Tray 3

SP1-891-005

Scattering Control: Option Tray 4

SP1-891-006

Scattering Control: By-Pass Tray

Note

  • You can also enable the scattered toner prevention function with the UP mode.

    • MP 501/601: [User Tools] -> [Machine Features] -> [Scattered Toner Image Prevention]

    • SP 5300/5310: [Menu] -> [Maintenance] -> [Quality Maintenance] -> [Scattered Toner Prevention]

Related information

When you change the paper type setting or enable the scattered toner prevention function, the transfer current, fusing temperature, and copy/print speed are changed. The following table shows the difference of those values (transfer current, fusing temperature, copy/print speed) for each paper type on the basis of "Plain Paper 2" when the paper type setting is changed or scattered toner prevention function is enabled.

(Conditions: paper size: A4 LT, temperature: 23°C, humidity: 50%)

MP 501/SP 5300

Paper Type

Transfer Current [µA]

Fusing Temperature [°C]

Copy/Print Speed [ppm]

A4

LT

A4

LT

A4

LT

1. When the scattered toner prevention function is disabled.

Thin Paper

-60

-60

-15

-15

50

52

Plain Paper 1

-25

-25

-5

-5

50

52

Plain Paper 2

0

0

0

0

50

52

Middle Thick

0

0

25

25

50

52

Thick Paper 1

-100

-100

5

5

35

35

Thick Paper 2

-100

-100

10

10

35

35

Thick Paper 3

-100

-100

15

15

35

35

2. When the scattered toner prevention function is enabled.

Plain Paper 1

45

45

-5

-5

50

52

Plain Paper 2

45

45

0

0

50

52

Middle Thick

45

45

25

25

50

52
MP 601/SP 5310

Paper Type

Transfer Current [µA]

Fusing Temperature [°C]

Copy/Print Speed [ppm]

A4

LT

A4

LT

A4

LT

1. When the scattered toner prevention function is disabled.

Thin Paper

-60

-60

-20

-20

60

62

Plain Paper 1

-15

-15

-5

-5

60

62

Plain Paper 2

0

0

0

0

60

62

Middle Thick

0

0

25

25

60

62

Thick Paper 1

-110

-110

0

0

38

38

Thick Paper 2

-110

-110

5

5

38

38

Thick Paper 3

-110

-110

15

15

38

38

2. When the scattered toner prevention function is enabled.

Plain Paper 1

50

50

-5

-5

60

62

Plain Paper 2

50

50

0

0

60

62

Middle Thick

50

50

25

25

60

62
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