Top Page > Main Chapters > Troubleshooting > Service Call 501-582 > SC500 (Engine: Paper Transport 2: Fusing, Others)
SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC540-01 |
D |
Fusing Pressure Release Motor Error 1 |
The over-current detection signal of the fusing pressure release motor is detected 20 times consecutively. |
Connector disconnected or defective
Drive transmission of the fusing pressure release motor defective
Fusing pressure release motor defective
Connect-Left PCB defective
IOB defective
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Connector disconnected or defective Reconnect the following connectors. Then perform a conduction inspection. If there is no conduction, replace the connector.
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Drive transmission of the fusing pressure release motor defective Check the gears. If any gears are damaged, replace them.
Fusing pressure release motor defective Replace the fusing pressure release motor.
Connect-Left PCB defective Replace the Connect-Left PCB.
IOB defective Replace the IOB.
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC540-02 |
D |
Fusing Pressure Release Motor Error 2 |
The position detection sensor is not detected for 30 seconds consecutively after the fusing pressure release motor is activated. |
Connector defective or disconnected
Drive transmission of the fusing pressure release motor defective
Fusing pressure release motor defective
Connect-Left PCB defective
IOB defective
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Connector defective or disconnected Reconnect the following connectors. Then perform a conduction inspection. If there is no conduction, replace the connector.
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Drive transmission of the fusing pressure release motor defective Check the gears. If any gears are damaged, replace them.
Fusing pressure release motor defective Replace the fusing pressure release motor.
Connect-Left PCB defective Replace the Connect-Left PCB.
IOB defective Replace the IOB.
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC541-00 |
D |
Fusing Thermistor (Center) Disconnected Error |
Input from fusing thermistor (center) is 1019 or more (A/D value) continuously for 4 seconds. |
Connector pin defective
Triac defective
Fusing unit defective
Fusing thermistor connection PCB defective
IOB defective
Fusing thermistor (center) defective
Fusing thermostat defective
PSU defective
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC543-00 |
D |
Fusing Thermistor (Center) High Temperature |
The fusing thermistor (center) detects the temperature that exceeds 245 degrees C.
The fusing thermistor (center) detects the temperature that exceeds 195 degrees C in a heater-off state after the fusing thermistor (center) detects the temperature of 155 degrees C or less.
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC549-00 |
D |
Fusing Lamp Disconnected Error |
The fusing thermistor (center) temperature does not reach a temperature of 100 degrees C within 30 seconds after the machine starts warming up. |
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The fusing thermistor (center) detects the temperature that exceeds 235 degrees C.
The fusing thermistor (center) detects the temperature that exceeds 195 degrees C in a heater-off state after the fusing thermistor (center) detects the temperature of 155 degrees C or less.
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Connector pin defective If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.
Triac defective Disconnect the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 on the PSU are several Mega-Ohms and not shorted. If failed, replace the PSU. 
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Fusing unit defective
Check that no paper jam is present.
Reconnect the following connectors.
If the connector is broken, shorted, or grounded, replace the connector.
Replace the fusing unit.
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Fusing lamp defective Replace the fusing unit.
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC551-00 |
D |
Fusing Thermistor (End) Disconnected Error |
Input from fusing thermistor (end) is 1019 or more (A/D value) continuously for 4 seconds. |
Connector defective or disconnected
Connector pin defective
Triac defective
Fusing thermistor defective
Fusing thermistor connection PCB defective
IOB defective
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Connector defective or disconnected Reconnect the following connectors.
Connector pin defective If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.
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Fusing thermistor defective Replace the fusing unit.
Fusing thermistor connection PCB defective Replace the fusing thermistor connection PCB.
IOB defective Replace the IOB.
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC553-00 |
D |
Fusing Thermistor (End) High Temperature |
The fusing thermistor (end) detects the temperature that exceeds 245 degrees C.
The fusing thermistor (end) detects the temperature that exceeds 195 degrees C in a heater-off state after the fusing thermistor (end) detects the temperature of 155 degrees C or less.
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC581-00 |
C |
Temperature Sensor Disconnected Error |
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC582-00 |
C |
Temperature Sensor Shorted Error |
The average of the output from the temperature sensor is 31 or less for 5 seconds. |
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