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SC500 (Engine: Paper Transport 2: Fusing, Others)

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC540-01

D

Fusing Pressure Release Motor Error 1

The over-current detection signal of the fusing pressure release motor is detected 20 times consecutively.

  • Connector disconnected or defective

  • Drive transmission of the fusing pressure release motor defective

  • Fusing pressure release motor defective

  • Connect-Left PCB defective

  • IOB defective



  • Connector disconnected or defective

    Reconnect the following connectors. Then perform a conduction inspection. If there is no conduction, replace the connector.

    • Fusing Pressure Release Motor – Connect-Left PCB connector

    • Connect-Left PCB – IOB connector

  • Drive transmission of the fusing pressure release motor defective

    Check the gears. If any gears are damaged, replace them.

  • Fusing pressure release motor defective

    Replace the fusing pressure release motor.

  • Connect-Left PCB defective

    Replace the Connect-Left PCB.

  • IOB defective

    Replace the IOB.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC540-02

D

Fusing Pressure Release Motor Error 2

The position detection sensor is not detected for 30 seconds consecutively after the fusing pressure release motor is activated.

  • Connector defective or disconnected

  • Drive transmission of the fusing pressure release motor defective

  • Fusing pressure release motor defective

  • Connect-Left PCB defective

  • IOB defective



  • Connector defective or disconnected

    Reconnect the following connectors. Then perform a conduction inspection. If there is no conduction, replace the connector.

    • Fusing Pressure Release Motor – Connect-Left PCB connector

    • Connect-Left PCB – IOB connector

  • Drive transmission of the fusing pressure release motor defective

    Check the gears. If any gears are damaged, replace them.

  • Fusing pressure release motor defective

    Replace the fusing pressure release motor.

  • Connect-Left PCB defective

    Replace the Connect-Left PCB.

  • IOB defective

    Replace the IOB.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC541-00

D

Fusing Thermistor (Center) Disconnected Error

Input from fusing thermistor (center) is 1019 or more (A/D value) continuously for 4 seconds.

  • Connector pin defective

  • Triac defective

  • Fusing unit defective

  • Fusing thermistor connection PCB defective

  • IOB defective

  • Fusing thermistor (center) defective

  • Fusing thermostat defective

  • PSU defective



  • Connector pin defective

    If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.

  • Triac defective

    Disconnect the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 on the PSU are several Mega-Ohms and not shorted. If failed, replace the PSU.

    w_d255a1518.png



  • Fusing unit defective

    1. Check that no paper jam is present.

    2. Reconnect the following connectors.

      • Fusing Unit – Fusing Thermistor Connection PCB connector

      • Fusing Thermistor Connection PCB – IOB connector

    3. If the connector is broken, shorted, or grounded, replace the connector.

    4. Replace the fusing unit.

  • Fusing thermistor connection PCB defective

    Replace the fusing thermistor connection PCB.

  • IOB defective

    1. Update the engine software to the latest version.

    2. Replace the IOB.

  • Fusing thermistor (center) defective

    Replace the fusing unit.

  • Fusing thermostat defective

    1. Reconnect the following connector.

      • Fusing Unit – PSU connector

    2. If the connector is broken, shorted, or grounded, replace the connector.

    3. Replace the fusing unit.

  • PSU defective

    Replace the PSU.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC543-00

D

Fusing Thermistor (Center) High Temperature

  • The fusing thermistor (center) detects the temperature that exceeds 245 degrees C.

  • The fusing thermistor (center) detects the temperature that exceeds 195 degrees C in a heater-off state after the fusing thermistor (center) detects the temperature of 155 degrees C or less.

  • Connector pin defective

  • Triac defective

  • Fusing thermistor defective

  • IOB defective



  • Connector pin defective

    If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.

  • Triac defective

    Disconnect the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 on the PSU are several Mega-Ohms and not shorted. If failed, replace the PSU.

    w_d255a1518.png

  • Fusing thermistor defective

    Replace the fusing unit.

  • IOB defective

    Replace the IOB.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC549-00

D

Fusing Lamp Disconnected Error

The fusing thermistor (center) temperature does not reach a temperature of 100 degrees C within 30 seconds after the machine starts warming up.

  • Connector pin defective

  • Triac defective

  • Fusing unit defective

  • Fusing thermistor connection PCB defective

  • IOB defective

  • PSU defective

  • Fusing lamp defective



  • The fusing thermistor (center) detects the temperature that exceeds 235 degrees C.

  • The fusing thermistor (center) detects the temperature that exceeds 195 degrees C in a heater-off state after the fusing thermistor (center) detects the temperature of 155 degrees C or less.



  • Connector pin defective

    If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.

  • Triac defective

    Disconnect the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 on the PSU are several Mega-Ohms and not shorted. If failed, replace the PSU.

    w_d255a1518.png



  • Fusing unit defective

    1. Check that no paper jam is present.

    2. Reconnect the following connectors.

      • Fusing Unit – Fusing Thermistor Connection PCB connector

      • Fusing Thermistor Connection PCB – IOB connector

    3. If the connector is broken, shorted, or grounded, replace the connector.

    4. Replace the fusing unit.



  • Fusing thermistor connection PCB defective

    Replace the fusing thermistor connection PCB.

  • IOB defective

    1. Update the engine software to the latest version.

    2. Replace the IOB.

  • PSU defective

    1. Reconnect the following connector.

      • PSU – IOB connector

    2. Replace the PSU.

  • Fusing lamp defective

    Replace the fusing unit.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC551-00

D

Fusing Thermistor (End) Disconnected Error

Input from fusing thermistor (end) is 1019 or more (A/D value) continuously for 4 seconds.

  • Connector defective or disconnected

  • Connector pin defective

  • Triac defective

  • Fusing thermistor defective

  • Fusing thermistor connection PCB defective

  • IOB defective



  • Connector defective or disconnected

    Reconnect the following connectors.

    • Fusing Thermistor – Fusing Thermistor Connection PCB connector

    • Fusing Thermistor Connection PCB – IOB connector

  • Connector pin defective

    If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.

  • Triac defective

    Disconnect the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 on the PSU are several Mega-Ohms and not shorted. If failed, replace the PSU.

    w_d255a1518.png

  • Fusing thermistor defective

    Replace the fusing unit.

  • Fusing thermistor connection PCB defective

    Replace the fusing thermistor connection PCB.

  • IOB defective

    Replace the IOB.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC553-00

D

Fusing Thermistor (End) High Temperature

  • The fusing thermistor (end) detects the temperature that exceeds 245 degrees C.

  • The fusing thermistor (end) detects the temperature that exceeds 195 degrees C in a heater-off state after the fusing thermistor (end) detects the temperature of 155 degrees C or less.

  • Connector pin defective

  • Triac defective

  • Fusing thermistor defective

  • IOB defective



  • Connector pin defective

    If the I/F connector pins of the fuser unit and the main unit are deformed owing to foreign materials, replace the connectors or the units including the connectors.

  • Triac defective

    Disconnect the power cord and check that the resistance between terminals T1 and T2 of the triac TRA31 and triac TRA41 on the PSU are several Mega-Ohms and not shorted. If failed, replace the PSU.

    w_d255a1518.png

  • Fusing thermistor defective

    Replace the fusing unit.

  • IOB defective

    Replace the IOB.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC581-00

C

Temperature Sensor Disconnected Error

  • The average of the output from the temperature sensor is 1019 or more for 160 ms.

  • The average of the output from the temperature sensor is 930 or more for 5 seconds.

  • Temperature sensor defective

  • IOB defective

  • Temperature sensor defective

    1. Reconnect the following connector.

      • Temperature Sensor – IOB connector

    2. If the connector is broken, shorted, or grounded, replace the connector.

    3. Replace the temperature sensor.

  • IOB defective

    1. Update the engine software to the latest version.

    2. Replace the IOB.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC582-00

C

Temperature Sensor Shorted Error

The average of the output from the temperature sensor is 31 or less for 5 seconds.

  • Temperature sensor defective

  • IOB defective

  • Temperature sensor defective

    1. Reconnect the following connector.

      • Temperature Sensor – IOB connector

    2. If the connector is broken, shorted, or grounded, replace the connector.

    3. Replace the temperature sensor.

  • IOB defective

    1. Update the engine software to the latest version.

    2. Replace the IOB.