• Before inserting a 3G USB dongle into the machine (MFP or printer), the power of the machine must be turned OFF.
  • After inserting or removing the dongle, the power must be turned OFF and then ON.

 

  1. Make a note of the serial ID (IMEI) of the 3G USB dongle.
  2. Turn OFF the power of the MFP or printer.
  3. Insert the dongle into the USB I/F on the controller board. Or connect the dongle to a USB extension cable, and then connect the cable [A] to the USB I/F.
  4. Turn ON the power.

    • It takes a few minutes for the 3G service to start up.
    • During starting up, the LED status of the dongle changes. For details, refer to the "LED Status" table below.

  5. Check that the value of SP5-816-190 (3G Dongle ID) matches the serial ID of the dongle.

    • If SP5-816-190 is not displayed, check the System/Copy firmware version.
    • If the serial ID is not displayed in SP5-816-190, disconnect the dongle and turn OFF the power. Insert the dongle again, turn the power ON, and then check the firmware version.

  6. If connecting with a USB extension cable, secure the dongle at a spot where good network connection can be ensured, and the dongle does not block the flow of people or operation of other machines.
  7. Using this option, register for @Remote service.

    • Compared to a MFP or printer that connects to the internet via a LAN cable, when using 3G it takes a longer time to complete registration of the machine. It also takes longer to conduct the test and manual calls after registration. This is because the dongle first needs to access a point on the 3G network before it can connect to the internet, and then to the @Remote center. Depending on the region or the customer's environment, 3G connection may be unstable.

  8. Check that SP5-816-023 (Connect Type) has changed to "2".
    Connection is now successful.
LED Status
LED StatusLED ColorIndicator PatternStatus of Modem
Green LED flashes twice.

LED flashes in the following cycle:

On (0.1 sec) > Off (0.1 sec) > On (0.1 sec) > Off (2.7 sec)

Not connected to network
Blue LED lights up.LED remains lit.Communicating over 3G network (W-CDMA *1)
Cyan LED lights up.LED remains lit.Communicating over 3G network (HSDPA *2)
Blue LED flashes once.

LED flashes in the following cycle:

On (0.1 sec) > Off (2.9 sec)
Connected to 3G network
Green LED lights up.LED remains lit.Communicating over 2G network
Green LED flashes once.

LED flashes in the following cycle:

On (0.1 sec) > Off (2.9 sec)
Connected to 2G network

*1 Wideband Code Division Multiple Access (3G network)

*2 High-Speed Downlink Packet Access (3G network)

  • If connecting to a 2G network, the dongle may not function properly. Only 3G connection is guaranteed.