Problem

Toner may spread below horizontal lines.

Causes

Toner is scattered because of water contained in the paper.

Solutions
  1. Ask the customer to write the horizontal lines thicker.
  2. Lower the image density in UP mode.
    Four-line LCD panel: UP menu > [System Settings] > [Image Density]
    Touch panel: UP menu > [Setting] > [System Settings] > [Image Density]