1. Check that there is an available USB slot on the MFP or printer. If there is not, then this option cannot be installed.
  2. Check if the exterior covers of the machine block the USB dongle, and make sure that the dongle can be inserted firmly. If necessary, use a USB extension cable (Type A Male to Female Data Transfer).
  3. Check that the version of the System/Copy firmware of the MFP or printer is compatible.
    • Refer to the table below for the machines (models) on which this option can be installed, and the compatible System/Copy firmware versions.
    • If necessary, update the System/Copy firmware of the machine.
    • Models from 16S onwards having GW controllers come with these firmwares, from the first mass production lot (certain conditions apply).
  4. Check that SP5-816-201 (Registration Status of Remote Service) is set to "0" (Not Registered).
    • If SP5-816-201 is set to “2”, have the person-in-charge check with the @Remote center to see if the machine is already registered as an "embedded appliance". If so, ask the @Remote Center to delete the registration. If it is not registered with the @Remote Center, execute SP5-816-209 (Installation Clear). Then turn the main power of the machine OFF and ON again.
    • If SP5-816-201 is set to any value other than “0” or “2”, contact the person in charge of the @Remote service.
Compatible Versions of System/Copy Firmware
ModelSystem/Copy
Program No.Version
MP C3003SP/MP C3503SPD1475575E

1.26

MP C3003SP/MP C3503SP (Smart Operation Panel)D1465575E

3.18

MP C4503SP/MP C5503SP/MP C6003SP

D1495569F

1.30

MP C4503SP/MP C5503SP/MP C6003SP (Smart Operation Panel)

D1485553G3.20
MP C2003SP/MP C2503SPD1775550X1.19
MP C2003SP/MP C2503SP (Smart Operation Panel)D1765550X2.18
MPC6502 SP/MPC8002 SP/ Pro C5100S/Pro C5110SD1365760T1.18
MP 2554/MP 3054/MP 3554/MP 4054/MP 5054/MP 6054D2025550W1.18
D2015550V1.18
MP C306ZSP/MP C306ZSPF/MP C406ZSP/ MP C406ZSPFD1965400P1.12
MP C2004/MP C2504/MP C3004/MP C3504D2395550N1.07
MP C4504/MP C5504/MP C6004D2425550N1.07
MP 6503SP/MP 7503SP/MP 9003SPD2235540H1.05