- Check that there is an available USB slot on the MFP or printer. If there is not, then this option cannot be installed.
- Check if the exterior covers of the machine block the USB dongle, and make sure that the dongle can be inserted firmly. If necessary, use a USB extension cable (Type A Male to Female Data Transfer).
- Check that the version of the System/Copy firmware of the MFP or printer is compatible.
- Refer to the table below for the machines (models) on which this option can be installed, and the compatible System/Copy firmware versions.
- If necessary, update the System/Copy firmware of the machine.
- Models from 16S onwards having GW controllers come with these firmwares, from the first mass production lot (certain conditions apply).
- Check that SP5-816-201 (Registration Status of Remote Service) is set to "0" (Not Registered).
- If SP5-816-201 is set to “2”, have the person-in-charge check with the @Remote center to see if the machine is already registered as an "embedded appliance". If so, ask the @Remote Center to delete the registration. If it is not registered with the @Remote Center, execute SP5-816-209 (Installation Clear). Then turn the main power of the machine OFF and ON again.
- If SP5-816-201 is set to any value other than “0” or “2”, contact the person in charge of the @Remote service.
Compatible Versions of System/Copy Firmware
Model | System/Copy | |
---|---|---|
Program No. | Version | |
MP C3003SP/MP C3503SP | D1475575E | 1.26 |
MP C3003SP/MP C3503SP (Smart Operation Panel) | D1465575E | 3.18 |
MP C4503SP/MP C5503SP/MP C6003SP | D1495569F | 1.30 |
MP C4503SP/MP C5503SP/MP C6003SP (Smart Operation Panel) | D1485553G | 3.20 |
MP C2003SP/MP C2503SP | D1775550X | 1.19 |
MP C2003SP/MP C2503SP (Smart Operation Panel) | D1765550X | 2.18 |
MPC6502 SP/MPC8002 SP/ Pro C5100S/Pro C5110S | D1365760T | 1.18 |
MP 2554/MP 3054/MP 3554/MP 4054/MP 5054/MP 6054 | D2025550W | 1.18 |
D2015550V | 1.18 | |
MP C306ZSP/MP C306ZSPF/MP C406ZSP/ MP C406ZSPF | D1965400P | 1.12 |
MP C2004/MP C2504/MP C3004/MP C3504 | D2395550N | 1.07 |
MP C4504/MP C5504/MP C6004 | D2425550N | 1.07 |
MP 6503SP/MP 7503SP/MP 9003SP | D2235540H | 1.05 |