Perform if the problem is not solved by “Solution 1.”
Check the required refresh amount in SP3-820-011 to 015 (Tnr Refresh Mode).
Do any colors exceed 10,000mm?
Yes: Go to next step.
No: Go to step 4.
Select “26: Full Dot Pattern” in SP2-109-003 (Test Pattern Pattern Selection) to print a solid image.
In Adjustment Settings for Skilled Operators, execute 0502: [Execute Process Initial Setting] (SP3-020-001).
Print the image.
Is the printed image acceptable?
Yes: Finish
No: Go to next step.
Check the condition of developer in SP3-930-051 to 055(Life Prediction: Dis.).
Is “1” displayed for any colors?
Yes: Replace the developer for the applicable color and then print the image and check quality.
No: No further improvement can be expected in the field.
If the problem is not solved by “Solution 2,” check the required data (SMC data, paper brand, etc.) and contact your supervisor.
After taking the above measures, do the color calibration adjustment of the external controller.