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Wrong Detection of Double Feeding 1

Depending on the cause of the problem, do one of the following:

When using printed paper;

Set [Double Feed Detection] to OFF.

When using envelopes;

Set [Double Feed Detection] to OFF.

When using thick paper such as paper thickness 8 (300.1 to 360.0g/m2);

Set [Double Feed Detection] to OFF.

When using black paper or dark-colored paper;

Set [Double Feed Detection] to OFF.

When using thin paper such as paper thickness 1 (52.3 to 63.0g/m2);

Set [Double Feed Detection] to OFF.

When using textured paper;

Set [Double Feed Detection] to OFF.

Note

  • Double feeding cannot be detected when [Double Feed Detection] is set to OFF. This may lead to decreased image quality or mixing of blank white paper.

The Double-Feed Sensor is dirty with paper powder;

Use a blower brush to clean the double-feed sensor 1 (LED) and double-feed sensor 2 (receptor).

Setting [Double Feed Detection] to OFF:

Important

  • Disabling the Double Feed Detection may cause a poor image quality or a blank sheet in copied sheets.