Check Point | Troubleshooting Procedures | |
1 | LAN cable connected? | Check the LAN cable connection. |
2 | Specified IP address/hostname correct? | Check the IP address/host name. |
3 | Firewall/NAT installed? | The firewall cannot be breached. Send by another method (Fax, Internet Fax) |
4 | Transmission sent manually? | Manual sending not supported. |
5 | IP address of local machine registered? | Register the IP address. |
6 | Remote terminal port number setting other than 1720 (when using H.323) or 5060 (when using SIP)? | Send by specifying the port number. |
7 | Specified port number correct? | Confirm the port number of the remote fax. |
8 | DNS server registered when host name specified? | Contact the network administrator. |
9 | Remote fax a T.38 terminal? | Check whether the remote fax is a T38 terminal. |
10 | Remote fax switched off or busy? | Check that the remote fax is ON. |
11 | Network bandwidth too narrow? | Request the network administrator to increase the bandwidth. |
Raise the delay level. (IPFAX SW 01 Bit 0 to 3) | ||
IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to 1. | ||
12 | Remote fax cancelled transmission? | Check whether the remote fax cancelled the transmission. |