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Paper jam occurred in the paper path between Tray 1 and around the registration roller

Symptom

The paper jam (such as J031, J054, J057, J069) occur in the paper path between Tray 1 and around the registration.

Solution

Clean the registration sensor 1 and opposing part.

  1. Open the front cover.

    MP 501/601: Push the button [A] and open the front cover [B].

    d255a1037.jpg

    SP 5300/5310: Open the upper cover [A], and then open the front cover [B].

    d255a1432.jpg

  2. Pull out the PCDU [A].

    d255a1513.jpg

  3. Clean the registration sensor 1 [A] with a damp cloth from the backside of the PCDU [B].

    d255a1515.jpg

  4. Clean the opposing part [A] of the registration sensor 1 with the damp cloth.

    d255a1516.jpg