SC600 (Engine: Communication and Others)

SC622-01

D

Paper Feed Unit Communication Error (Tray 2)

A communication error is detected from the paper feed unit 2, 10 times consecutively.

• Paper feed tray 2 defective

• Connector disconnected or defective

• Main board defective

• IOB defective

• Paper feed tray 2 defective

  Check the connection between the main machine and paper feed tray 2.

• Connector disconnected or defective

  Reconnect the following connector.

  • IOB – Main Board connector

• Replace the main board.

• Replace the IOB.

SC622-02

D

Paper Feed Unit Communication Error (Tray 3)

A communication error is detected from the paper feed unit 3, 10 times consecutively.

• Paper feed tray 3 defective

• Main board defective

• IOB defective

• Paper feed tray 3 defective

  Check the connection between the main machine and paper feed tray 3.

• Main board defective

  1. Reconnect the following connector.

     • IOB – Main Board connector

  2. If the connector is broken, shorted, or grounded, replace the connector.

  3. Replace the main board.

• IOB defective

  1. Update the engine software to the latest version.

  2. Replace the IOB.

SC622-03

D

Paper Feed Unit Communication Error (Tray 4)

A communication error is detected from the paper feed unit 4, 10 times consecutively.

• Paper feed tray 4 defective

• Main board defective

• IOB defective

• Paper feed tray 4 defective

  Check the connection between the main machine and paper feed tray 4.

• Main board defective

  1. Reconnect the following connector.

     • IOB – Main Board connector

  2. If the connector is broken, shorted, or grounded, replace the connector.

  3. Replace the main board.

• IOB defective

  1. Update the engine software to the latest version.

  2. Replace the IOB.

SC622-04

D

Paper Feed Unit Communication Error (Tray 5)

A communication error is detected from the paper feed unit 4, 10 times consecutively.

• Paper feed tray 4 defective

• Main board defective

• IOB defective

• Paper feed tray 4 defective

  Check the connection between the main machine and paper feed tray 4.

• Main board defective

  1. Reconnect the following connector.

     • IOB – Main Board connector

  2. If the connector is broken, shorted, or grounded, replace the connector.

  3. Replace the main board.

• IOB defective

  1. Update the engine software to the latest version.

  2. Replace the IOB.

SC665-02

D

BiCU – IOB Connection Error

FFC connection error (connector disconnected) between BiCU and IOB is detected during the startup operation of the engine (when the main power is turned on or when the machine returns from energy save mode)

• FFC defective or disconnected

• BiCU defective

• IOB defective

1. Turn the main power OFF/ON.

2. Reconnect the FFC between BiCU and IOB.

3. Replace the FFC between BiCU and IOB.

4. Replace the BiCU.

5. Replace the IOB.

SC665-21

D

BREIT Connection Error

The signal connection error is detected between CPU and Breit during the startup operation of the engine (when the main power is turned on or when the machine returns from energy save mode).

BiCU defective

1. Turn the main power OFF/ON.

2. Replace the BiCU.

SC667-01

D

Master Device Operating Mode Setting Error

The mode setting error of CPU is detected during the startup operation of the engine (when the main power is turned on or when the machine returns from energy save mode).

BiCU defective

1. Turn the main power OFF/ON.

2. Replace the BiCU.

SC667-20

D

Breit Operating Mode Setting Error

The mode setting error of Breit is detected during the startup operation of the engine (when the main power is turned on or when the machine returns from energy save mode).

BiCU defective

1. Turn the main power OFF/ON.

2. Replace the BiCU.

SC668-00

D

SPI Communication Error

• The SPI communication error cannot be recovered within 10 seconds after the error occurred.

• The error recovery does not finish normally.

• FFC defective or disconnected

• BiCU defective

• IOB defective

1. Turn the main power OFF/ON.

2. Reconnect the FFC between BiCU and IOB.

3. Replace the FFC between BiCU and IOB.

4. Replace the BiCU.

5. Replace the IOB.

SC669

EEPROM Communication Error

SC669-01

D

EEPROM OPEN: ID error

SC669-02

D

EEPROM OPEN: Channel error

SC669-03

D

EEPROM OPEN: Device error

SC669-04

D

EEPROM OPEN: Communication abort error

SC669-05

D

EEPROM OPEN: Communication timeout error

SC669-06

D

EEPROM OPEN: Operation stopped error

SC669-07

D

EEPROM OPEN: Buffer full

SC669-08

D

EEPROM OPEN: No error code

SC669-09

D

EEPROM CLOSE: ID error

SC669-10

D

EEPROM CLOSE: No error code

SC669-11

D

EEPROM Data write: ID error

SC669-12

D

EEPROM Data write: Channel error

SC669-13

D

EEPROM Data write: Device error

SC669-14

D

EEPROM Data write: Communication abort error

SC669-15

D

EEPROM Data write: Communication timeout error

SC669-16

D

EEPROM Data write: Operation stopped error

SC669-17

D

EEPROM Data write: Buffer full

SC669-18

D

EEPROM Data write: No error code

SC669-19

D

EEPROM Data read: ID error

SC669-20

D

EEPROM Data read: Channel error

SC669-21

D

EEPROM Data read: Device error

SC669-22

D

EEPROM Data read: Communication abort error

SC669-23

D

EEPROM Data read: Communication timeout error

SC669-24

D

EEPROM Data read: Operation stopped error

SC669-25

D

EEPROM Data read: Buffer full

SC669-26

D

EEPROM Data read: No error code

SC669-36

D

Verification error

SC669-37

D

Error Detection

The toner density sensor cannot be recovered after retrying N^*1 times for EEPROM communication error.

(*1 SC669-01 to 26: 3, SC669-36: 2, SC669-37: 1)

• Electrical noise

• EEPROM not installed correctly

• EEPROM defective

• BiCU defective

1. Turn the main power OFF/ON.

2. Reinstall the EEPROM on the BiCU.

3. Replace the EEPROM on the BiCU.

4. Replace the BiCU.

SC687-00

D

PER Not Received Error

RAPI-PER command was not received from the controller within the specified time (120 sec.) after RAPI-PES (preparation request for image transmission) is issued.

• Electrical noise

• Controller board defective

Check if the SC occurs by turning the main power OFF then ON for ten times. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

1. Check the engine and controller firmware, and update the firmware to the latest version.

2. If the SC is issued during printing or during receiving fax documents, replace the controller board. If the SC is issued during copying, check the ARDF and IOB connection.

SC689-01

D

EEPROM Communication Error 1

• No response from the device in reading/writing for 5 seconds or more and this problem is repeated 5 times.

• The reading data of 2 locations does not match 8 times consecutively.

• The writing data and reading date does not match 8 times consecutively.

EEPROM on the controller board defective

1. Turn the main power OFF and wait for 5 seconds. Then turn ON the main power.

2. Check whether the EEPROM on the controller board is installed correctly. If necessary, reinstall it.

3. Replace the controller board.

4. If the EEPROM on the controller board is damaged, replace the EEPROM.

SC689-02

D

EEPROM Communication Error 1

IOB defective

Controller board defective

Replace the controller board.

SC690-00

C

EEPROM Data Error

Reading data from EEPROM is abnormal.

EEPROM on the controller board defective

1. Turn the main power OFF and wait for 5 seconds. Then turn the main power ON.

2. Replace the IOB.

3. If the EEPROM on the controller board is damaged, replace the EEPROM.

SC691-00

D

Image Processing Error

Paper jam (J010, J011, J012, J013, J014, J015) is detected twice.

Controller board defective

Replace the controller board.