Top Page > Main Chapters > Troubleshooting > Service Call 101-195 > SC100 (Engine: Scanning) (MP 501/601 Only)
SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC101-01 |
D |
Lamp Error (Scanning) |
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The white level peak did not reach the prescribed threshold when the white guide plate was scanned. Error detection timing;
During a scan from the exposure glass: When the scanning of white guide plate is completed. (when the SHGH is negated) During a scan from ARDF: During the shading operation. When the scanning of white guide plate is completed. (when the SHGH is negated)
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Condensation in scanner unit Connector disconnected Scanner Carriage defective BiCU defective Harness defective White Guide Plate dirty or defective IOB defective
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Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Reconnect the connector. Reconnect the following connectors;
Check the white guide plate (exposure glass). Check the white guide plate attached to the exposure glass. If the white guide plate is in an unusual state, replace the white guide plate. Scanner carriage defective Replace the scanner carriage. BiCU defective Replace the BiCU. Harness defective Replace the following harnesses.
IOB defective Replace the IOB.
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC101-02 |
D |
Lamp Error (Detecting the lighting error) |
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The white level peak did not reach the prescribed threshold when the white guide plate was scanned. Error detection timing; During the scanner adjustment (detecting the lighting error) at the time of applying power source for scanner (when the main power is turned ON). |
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Condensation in scanner unit Connector disconnected Scanner Carriage defective BiCU defective Harness defective White Guide Plate dirty or attachment fault
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Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Reconnect the connector. Reconnect the following connectors;
Check the white guide plate (exposure glass). Check the white guide plate attached to the exposure glass. If the white guide plate is in an unusual state, replace the white guide plate. Scanner carriage defective Replace the scanner carriage. BiCU defective Replace the BiCU. Harness defective Replace the following harnesses.
IOB defective Replace the IOB.
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC102-00 |
D |
LED Light Quantity Error |
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The white level peak exceeded the prescribed threshold when the white guide plate was scanned. Error detection timing; During the scanner adjustment (detecting the lighting error) at the time of applying power source for scanner (when the main power is turned ON). |
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Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Reconnect the connector. Reconnect the following connectors;
Check the white guide plate (exposure glass). Check the white guide plate attached to the exposure glass. If the white guide plate is in an unusual state, replace the white guide plate. Scanner carriage defective Replace the scanner carriage. BiCU defective Replace the BiCU. Harness defective Replace the following harnesses.
IOB defective Replace the IOB.
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC120-00 |
D |
Scanner Home Position error |
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The home position is not correct when the main power is turned ON, at the end of a reading process from the exposure glass and ARDF. |
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Scanner motor defective
Move the scanner carriage by hand to check whether it is unusually difficult to move. Check that the scanner driving belt is not disengaged. Reconnect the following connector. Scanner Motor – Controller Board connector If the connector is broken, shorted, or grounded, replace the connector. Replace the scanner motor.
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Scanner HP sensor defective
Check that the scanner HP sensor is correctly positioned. Reconnect the following connectors.
Replace the scanner HP sensor.
SBU defective Replace the scanner unit. BiCU defective Replace the BiCU. Controller board defective Replace the controller board.
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC141-00 |
D |
Black level detection error |
The black level cannot be adjusted to the target level at the time of applying power source for scanner (when the main power is turned ON). |
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Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Reconnect the following connectors.
Scanner carriage defective Replace the scanner carriage. BiCU defective Replace the BiCU. Harness defective Replace the following harnesses.
IOB defective Replace the IOB.
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC142-00 |
D |
White level detection error |
The white level cannot be adjusted to the target level during auto gain control. |
Condensation in scanner unit Scanner Carriage defective BiCU defective Harness defective Connector disconnected White Guide Plate dirty or attachment fault
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Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Reconnect the following connectors.
Check the white guide plate (exposure glass). Check the white guide plate attached to the exposure glass. If the white guide plate is in an unusual state, replace the white guide plate. Scanner carriage defective Replace the scanner carriage. BiCU defective Replace the BiCU. Harness defective Replace the following harnesses.
IOB defective Replace the IOB.
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SC No. |
Type |
Error Name/Error Condition/Major Cause/Solution |
SC144-00 |
D |
SBU Communication Error |
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The machine cannot detect that the Scanner Carriage is connected. The machine cannot communicate with the Scanner Carriage, or the communication data is incorrect. The configuration of FPGA is not completed. Error detection timing: At the time of applying power source for scanner (when the main power is turned ON or when the machine returns from energy save mode)
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Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
Reconnect the following connectors.
Scanner carriage defective Replace the scanner carriage. BiCU defective Replace the BiCU. IOB defective Replace the IOB. Harness defective Replace the following harnesses.
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