Cause
If a large number of half-folded multi-sheet is delivered, the edge of the sheets may bulge and some part of the edge will be swollen. If this happens, other sheets loaded on the bulged paper may turn over in the output tray. This is likely to occur if thick, relatively stiff paper is used. Especially it tends to occur when printing low speed.
As a bundle is delivered, its folded edge may droop and catch on the stacked bundles, causing the delivered bundle to flip over.
Solution
Use the Z-fold support tray for multi-folding unit. This will reduce the angle of stacked bundles and prevent bundles flipping over as they are delivered.