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Important Safety Notices

Responsibilities of the Customer Engineer

Before Installation, Maintenance

During Maintenance

After Installation, Servicing

Special Safety Instructions for Toner

Safety Instructions for this Machine

Laser Safety

Symbols, Abbreviations and Trademarks

Trademarks

Specifications

Machine Configuration

Machine Configuration

Overview

Component Layout

Paper Path

Drive Layout

Installation Requirements

Environment

Machine Level

Machine Space Requirements

Machine Dimensions

Power Requirements

Optional Unit Combinations

Machine Options

Controller Options

Fax Options

Other Options

Copier Installation

Installation Flow Chart

Accessory Check

Installation Procedure

VM Card Installation

Enabling App2Me

Security and Encryption Card

Moving the Machine

Transporting the Machine

Paper Feed Unit (M368)

Component Check

Installation Procedure

Paper Feed Unit (M367)

Component Check

Installation Procedure

Side Tray (M369)

Component Check

Installation Procedure

1-Bin Tray Unit (M370)

Component Check

Installation Procedure

Optional Counter Interface Unit (B870)

Installation Procedure

Copy Data Security Unit (B829)

Installation

Tray Heater (Mainframe)

Installation Procedure

Tray Heater (Optional Unit)

Component Check

Installation Procedure

Controller Options

Overview

SD Card Appli Move

File Format Converter Type E

IEEE 802.11 a/g (Wireless LAN)

Browser Unit Type E

Gigabit Ethernet

IC Card Reader

Check All Connections

Maintenance Tables

PM Parts Settings

Before Removing the Old PM Parts

After installing the new PM parts

Preparation before operation check

Operation check

Beforehand

Special Tools

Image Adjustment

Scanning

ARDF

Registration

Erase Margin Adjustment

Color Registration

Printer Gamma Correction

Exterior Covers

Toner Collection Bottle

Front Door

Left Cover

Rear Lower Cover

Rear Cover

Dust Filter

Exhaust Filter

Right Rear Cover

Operation Panel

Touch Panel Position Adjustment

Paper Exit Tray

Inner Right Cover

Inner Right Lower Cover

Right Upper Cover

Scanner Unit

Exposure Glass

ARDF Exposure Glass

LED Board

Scanner Motor

Sensor Board Unit (SBU)

LED-DB

Scanner HP Sensor

Cover Sensor

Front Scanner Wire

Rear Scanner Wire

Laser Optics

Caution Decal Location

Laser Unit

Ventilation fan

Image Creation

PCDU (Photo Conductor and Development Unit)

PCU and Development Unit

Toner Supply Motor

Toner Collection Motor

Waste Toner Bottle Full Sensor

Waste Toner Bottle Set Sensor

RFID CPU Board

RFID Board

Toner Supply Fan

Image Transfer

ITB (Image Transfer Belt) Unit

Image Transfer Belt, ITB Cleaning Unit

ITB Contact Motor

ITB Contact Sensor

ID Sensor Board

Paper Transfer

PTR (Paper Transfer Roller) Unit

PTR Contact Motor

PTR Contact Sensor

Temperature and Humidity Sensor

Drive Unit

Gear Unit

Drum Motor: CMY

Development Motor: CMY

ITB Unit/ Drum: K/ Development: K Motor

Development Clutch: K

Fusing/Paper Exit Motor

Motors with Bracket

Registration Motor

Duplex/ By-pass Motor

Paper Feed Motor

Vertical Transport Motor

Drum Phase Sensor: CMY

Drum Phase Sensor: K

Inverter Motor

Drive Unit Fan

Fusing

Fusing Unit Maintenance Parts

Fusing Unit

Cleaning Unit

Oil Supply Roller

Cleaning Roller

Plain Shaft Bearing

Pressure Roller Fusing Lamp

Pressure Roller

Heating Roller Fusing Lamp

Fusing Belt

Fusing, Heating and Tension Roller

Heating Roller Thermostat

Heating Roller Thermistor

Pressure Roller Thermistor

Pressure Roller Thermostat

Thermopile

Fusing Front Fan

Fusing Rear Fan

Paper Feed

Separation Roller

Paper Feed Unit

Pick-up and Paper Feed Rollers

Registration Sensor

Vertical Transport Sensor

Paper Lift Sensor

Paper End Sensor

Paper Feed Sensor

Tray Lift Motor

Paper Size Switch

Cleaning the Paper Dust Container

Paper Exit

Paper Exit Unit

Paper Exit Sensor

Paper Overflow Sensor

Fusing Exit Sensor

Duplex Unit

Duplex Unit

By-pass Tray Unit

Duplex Entrance Sensor

Duplex Exit Sensor

Inverter Sensor

Fusing Entrance Sensor

By-Pass Paper Size Sensor

By-pass Paper End Sensor

By-pass Pick-up Roller

By-pass Feed and Separation Rollers

HVPS: D

ARDF

ARDF

ARDF Rear Cover

ARDF Front Cover and Original Tray

Original Feed Unit

Pick-Up Roller

Feed Roller

Friction Pad

ARDF Drive Board

Original Set Sensor and ARDF Top Cover Sensor

Feed Motor

Feed Clutch

Transport Motor

Registration Sensor

Inverter Sensor

Cooling Fan

Internal Finisher

Internal Finisher

Output Tray Unit

Stapler Unit

Gathering Roller Motor

Paper Exit Motor

Shift Roller Motor

Transport Motor

Tray Lift Motor

Jogger Motor

Exit Guide Plate Motor

Shift Roller HP Sensor

Gathering Roller HP Sensor

Jogger Fence HP Sensor

Entrance Sensor

Paper Exit Sensor

Paper Sensor

Staple Tray Paper Sensor

Tray Lower Limit Sensor

Main Board

Electrical Components

Boards

Controller Box Cover

Controller Box

Controller Board

HDD

Controller Fan

BCU

NVRAM/EEPROM Replacement Procedure

IPU

PSU Box

PSU

HVPS: T1T2 Board

HVPS: CB Board

SDB

Service Program Mode

SP Tables

Enabling and Disabling Service Program Mode

Types of SP Modes

Remarks

Main SP Tables-1

SP1-XXX (Feed)

Main SP Tables-2

SP2-XXX (Drum)

Main SP Tables-3

SP3-XXX (Process)

Main SP Tables-4

SP4-XXX (Scanner)

Main SP Tables-5

SP5-XXX (Mode)

Main SP Tables-6

SP6-XXX (Peripherals)

Main SP Tables-7

SP7-XXX (Data Log)

Main SP Tables-8

SP8-XXX (Data Log2)

Main SP Tables-9

Input Check Table

Output Check Table

Printer Service Mode

Scanner Service Mode

Test Pattern Printing

Firmware Update

Type of Firmware

Before You Begin

Updating Firmware

Update Procedure for App2Me Provider

Browser Unit Update Procedure

Handling Firmware Update Errors

Installing Another Language

Reboot/System Setting Reset

Software Reset

System Settings and Copy Setting Reset

Controller Self-Diagnostics

Overview

Downloading Stamp Data

NVRAM Data Upload/Download

Uploading Content of NVRAM to an SD card

Downloading an SD Card to NVRAM

Address Book Upload/Download

Information List

Download

Upload

Using the Debug Log

Overview

Switching ON and Setting UP Save Debug Log

Retrieving the Debug Log from the HDD

Recording Errors Manually

Debug Log Codes

Card Save Function

Overview

Procedure

Error Messages

SC Tables

Service Call Conditions

SC1xx: Scanning

SC 2xx: Exposure

SC3xx: Image Processing – 1

SC3xx: Image Processing – 2

SC4xx: Image Processing - 3

SC5xx: Paper Feed and Fusing

SC6xx: Device Communication

SC7xx: Peripherals

SC8xx: Overall System

SC9xx: Miscellaneous

Process Control Error Conditions

Developer Initialization Result

Process Control Self-Check Result

Line Position Adjustment Result

Troubleshooting Guide

Line Position Adjustment

Problem at Regular Intervals

Blank Print

All-black Print

Missing CMY Color

Light Print

Repeated Spots or Lines on Prints

Dark Vertical Line on Prints

White Horizontal Lines or Bands

Missing Parts of Images

Dirty Background

Partial CMY Color Dots

Dark Irregular Streaks on Prints

CMY Color Irregular Streaks

Ghosting

Unfused or Partially Fused Prints

Image Skew

Background Stain

No Printing on Paper Edge

Image not centered when it should be

Jam Detection

Paper Jam Display

Jam Codes and Display Codes

Electrical Component Defects

Sensors

Blown Fuse Conditions

Scanner Test Mode

SBU Test Mode

Energy Save

Energy Saver Modes

Energy Save Effectiveness

Paper Save

Effectiveness of Duplex/Combine Function