Solution

• When unprinted areas occur:

  1. Set 049: [Textured Paper Mode] to “On” in Custom Paper Settings.

  2. Adjust the paper transfer voltage for textured paper*1 in Custom Paper Settings.

  3. Increase the set value by 0.2kV.

  4. Print the image.

  5. Is the problem solved?

     Yes: Finish

     No: Increase the value again by another 0.2kV.

  6. Repeat step 4. If the image density becomes high, refer to measures for “When image density is high” (below).

  7. When a J032 paper jam occurs, refer to Mottling.

• When image density is high:

  1. Set 049: [Textured Paper Mode] to “On” in Custom Paper Settings.

  2. Adjust the paper transfer voltage for textured paper*1 in Custom Paper Settings.

  3. Decrease the set value by 0.2kV.

  4. Print the image.

  5. Is the problem solved?

     Yes: Finish

     No: Decrease the value again by another 0.2kV.

  6. Repeat step 3. If unprinted areas occur, refer to measures for “When unprinted areas occur” (above).

  7. When a J032 paper jam occurs, refer to Mottling.

• When using paper with paper weight 3 or less

  1. ISet 049: [Textured Paper Mode] to “On” in Custom Paper Settings.

  2. Print the image.

  3. Is the problem solved?

     Yes: Finish

     No: Decrease the value again by another 0.2kV.

  4. When a J032 paper jam occurs, refer to Mottling.

*1 Adjustment items for paper transfer voltage for textured paper