Solution

Register the problem paper brand in the “Custom Paper Settings”.

In “Fusing Heat Roller Temp. Adjust. (No.085/086)”, increase the initial value by “5°C”.

Check if the problem is solved by increasing the temperature by “5°C”. If the problem is not solved or the image is unacceptable, increase the temperature to +10°C and check again. If increasing the temperature of the heating roller causes noticeable glossy streaks or if paper becomes jammed in the fuser unit, return the temperature setting to the initial value, and then proceed to step 6.

Print the target image. (After printing 20 sheets, print another 10 sheets)

Is the problem solved?

Yes: Finish

No: Go to next step.

In “Adjust Cleang. Web Mtr. Intrvl.(No.099/100)”, change the setting value to “-30%”.

Check if the problem is solved by changing to “-30%”. If the problem is not solved or the image is unacceptable, change the setting value to “-60%” or “-75%”, and then check again.

Print the target image. (After printing 20 sheets, print another 10 sheets)

Is the problem solved?

Yes: Finish

No: Refer to other troubleshooting measures