Cause:
Sheets with downward curls cause strong friction at their leading edges. This may result in paper misfeeds. Sheets will not be ejected completely and the trailing edges will be left inside the paper exit.
If this happens, other sheets may slip under the delivered sheets, so that the delivered sheets may be curled when loaded.
This is likely to occur if:
A4 or larger coated paper weighing up to 135 g/m2 (50 lb. Cover) is used.
How the problem occurs
An uncurled sheet is delivered to the stacker shift tray.
Strong friction occurs at the trailing edge so that the paddle cannot pull the sheet back and align the edges of the sheet with those of the stack.
The paper edge stopper fails to push back the protruding leading edge and align the sheet as required.
Stacked sheets are not aligned properly.
Solution:
Load the sheets the other way up.
Print the image. Was the problem resolved?
Yes: Finish
No: Go to next step.
Separate the stacker for the main unit and correct the registration by adjusting the positioning of the bracket where they come together.
Print the image. Was the problem resolved?
Yes: Finish
No: Go to next step.
In the [Adjustment Settings for Skilled Operators] menu, set [Adjust Paper Curl] to [Adjust Curl: Weak].
Set [Adjust Paper Curl] to [Adjust Curl: Weak]
Print the image. Was the problem resolved?
Yes: Finish
No: Go to next step.
Set [Adjust Paper Curl] to [Adjust Curl: Strong].
Print the image. Was the problem resolved?
Yes: Finish
No: Go to next step.
Is the face curled?
Yes: Contact your supervisor.
No: Load the sheets the other way up again and go to step 8.